OBJECTIVE To investigate the vitamin C content of different fruit juices. To identify which fruit juices has higher vitamin C content and the lowest vitamin C content. To determine the standard curve of vitamin C based on percentage of vitamin C. To differentiate between fresh juices and carton juices. To consider the reliability and validity of the results. PROBLEM STATEMENT Which type of fruit juices has the most vitamin C content? HYPOTHESIS The smaller the amount of the fruit juices
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HIGH LEVELS OF ATTRITION IN THE INDIAN INTERNATIONAL CALL CENTRE INDUSTRY- “Generating higher levels of employee commitment in call centres is a critical factor to their successful operation. A high level of employee commitment in an organization can have beneficial consequences‚ resulting in lower absenteeism‚ higher performance and lower employee turnover (Mathieu and Zajac‚ 1990). Research also identifies commitment as a consequence of personal variables‚ role clarity and supportive
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Coursework 2 In this coursework I will be discussing the statement below with reference to Smith et al’s (2008) with an analytic study of NHS Direct call centre‚ a telephone health helpline in England. ‘The development of advanced IT-based services depends not on technology itself‚ but on particular choices about work organization and the empowerment of front line staff’… Technology has advanced ever so much in the past 100 years in different aspects of life; communication is one of the biggest
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COPYRIGHT MATERIAL M-Tel Call Centre data: What does it tell us? In May 2009‚ Esther Ching is three months into her role as manager of the complaints section of a call centre‚ located in India. The call centre is owned and run by M-Tel‚ a Malaysian telco company. Her section handles all billing complaints and service difficulties. The main products are landlines‚ mobile telephones and internet access. She is required to present a report about the performance of her section‚ as part of the regular
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TOPIC 2 – NAVIGATING THE WEB PART 1 a) 1) Search allows users to find products and service online 2) Users not aware of ways to search to their best advantage 3) The actually search engines themselves 4) Ranking algorithm for listing the result b) Yes‚I agree.In my opinion‚searching is the best way to solve problems. There are so many search engine out there that can be use to search any of your question or the way to do something. PART 2 a) 1) Near web : can
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ONE NIGHT @ CALL CENTER Chetan Bhagat’s second novel‚ One Night @ the Call Center‚ is based on a group of people working at a call center who have a chance encounter with God. The book describes a bunch of completely different characters with differing aims and ambitions‚ and how they pull themselves together and resolve these issues finally. Shyam‚ Priyanka‚ Vroom‚ Esha‚ Radhika and Military Uncle are colleagues in a call center. An unfaithful husband‚ a scheming boss‚ apathetic grandchildren
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Room 124 | | Class Hours | 7:00 – 10:00 PM | Prerequisite(s) | | Course Deliverable | Due Date | Weight on Final Grade | Group Assignment | Feb 21sr | 30% | Final exam | See exam timetable | 50% | | | | Course Description eBusiness a new way of transforming relationships between organizations and within the latter‚ between consumers and businesses‚ and between citizens and public or community organizations. In everyday language‚ the terms e-business and e-commerce are substitutes
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1 SUSTAINABLE DEVELOPMENT IN THE CALL CENTRE INDUSTRY CASE STUDY OF OFFSHORING BOOM IN MANIZALES‚ COLOMBIA ANDRES FRANCO MORALES MASTER IN MANAGEMENT SCIENCE VRIJE UNIVERSITEIT BRUSSEL afrancom@vub.ac.be January‚ 2012. ABSTRACT In order to learn about the sustainability of the current call centres expansion in Manizales‚ considering the growth and development it might bring to the working labour there; a literature research has been undertaken. Firstly‚ a retrospect of the constitutional
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INTRODUCTION In our experiment we tested the amount of vitamin C in a certain amount of lemon juice. We did this with the help of PCPIP which is an indicator that shows the presence if C vitamin. For this we used the mentioned indicator‚ pipette‚ three eprouvetes‚ 0.1% of C vitamin solution and lemon juice. First we had to get the volume of 0.1% vitamin C solution that is needed for our amount of PCPIP (2ml) to decolorize. Then we had to determine the volume of lemon juice that is needed to
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Table of Content 1. Introduction E-Business is a fast growing part of the business of existing companies. Where it started as a niche business it is vastly developing into the core business of most companies and is gaining more ground on physical sales each day‚ surely surpassing it in the future if it has not happened already. The course E-Business or no business at all focuses on how to asses and interpret how internet and electronic devices can affect the way organizations enhance
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