Unit 4: Customer Service Name: Tinaya Bromfield Term: Spring 2017 AC 3.1. Assess sources of information on customer requirements and satisfaction levels Stated by the (businessdictionary.com) customer service are specific attributes and determinations of a decent or administration as controlled by a client. While customer satisfaction is Consumer loyalty is a conceptual idea and includes such components as the nature of the item‚ the nature of the administration gave the environment of the area
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ASEAN was created on August 8‚ 1967 by five founding members; Thailand‚ Indonesia‚ Singapore‚ Malaysia‚ the Philippines. Malaysian foreign minister Ismail Abdul Rahman said at that time: ‘we have to come to a profound shared realization that we will not be able to survive as independent nations for long…‚ unless we think and act at the same time as residents of Southeast Asia’ . At perilous times when the nation-states were pressurized into joining either one of the two major blocs‚ Southeast Asian
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UNIT 4 ASSIGNMENT 4 – ROWAN LANGDON (LAN17213067) Large data sets such as huge companies like Google to NHS hospital records to the Leather industry have similar ways of keeping huge amounts of data safe from other people’s eyes or keeping them tracked via a systematic barcode. All these data sets collect information in various ways. Their job is to keep it all protected for their customers and patients. NHS Blood & Transplant Service (NHSBT) The NHSBT Service has massive amounts of data in which
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Skills and Characteristics of Mental Health Human Services Workers Paper . Cheryl Burgess Instructor: Randall Norris BSHS 471- Mental Health and Crisis Intervention Practices 4-22-2013
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World of Customer Service The World of Customer Service Allison Fey Kaplan University AB221:01 Professor McDermott November 12‚ 2012 The World of Customer Service The customer throws a product on the counter and says‚ “I want my money back now” and “I won’t do business with you again”. This is probably a misunderstanding about the store’s return policy. In this situation‚ it’s best to regain composure and take charge of the situation. In the customer service world‚ representatives
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braaap organisation identifies the key characteristics of products and services and their effect on the market. At braaap their main product is superlight motorcycle’s design and test in Australia. Also they organized superlight riding and racing‚ and how braaap run a business online and how it is success. Products and services All braaarp motorcycles are design and tested in Australia‚ because it is an online shop they got a well organize and a good services. Customer can choose their own plastics
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Characteristics / Features of a Bank 1. Dealing in Money: A bank is a financial institution which deals with other people’s money i.e. money given by depositors. 2. Acceptance of Deposit: A bank accepts money from the people in the form of deposits which are usually repayable on demand or after the expiry of a fixed period. It gives safety to the deposits of its customers. It also acts as a custodian of funds of its customers. 3. Giving Advances: A bank lends out money in the form of loans to
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Characteristics of a Co-operative A co-operative is broadly defined as a business that is owned and independently managed by its members who utilizes its services‚ and obtain benefits that are shared equally based on use of its services. Members gain in two ways from the cooperative: first‚ earnings are paid to members depending on the sum of businesses they conduct with the cooperative and second‚ members receive more services based on the frequency at which they use the cooperative. Normally‚
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Identify and explain any FOUR (4) characteristics of a partnership. A partnership means a business is founded by two or more individuals‚ for example like small businesses which including retail or services business. There are certain characteristic for partnership‚ the first characteristic is partnership is limited life. Partnership may only established in certain year based on the partnership agreement. Partnership is easy to be terminate if one of the partner is death‚ bankruptcy or do not carry
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Common Characteristics of an Organization Paper Abstract This paper will describe the culture and the organizational characteristics of a chosen organization‚ Publix Supermarkets. Detailed throughout will be the common characteristics of the organization as it operates on a day to day basis. Specifically the system based on individual units‚ rules and norms expected of the associates and supervisors as well as the hierarchy will be established for the reader to garner a better understanding.
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