Unit 1 Promote Communication in Health‚ Social Care 1.1 Identify the different reasons people communicate The different reason people communicate is to show pain‚ anger‚ joy‚ love etc. It is important for people communicate so their views‚ wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need
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UNIT 4222-304 1.1 “Duty of care” means to provide care and support to individuals within the law and also within the policies‚ procedures and agreed ways to work. It is about keeping the service users independence‚ to support and enable them to live within an environment free from prejudice and safe from abuse. Everyone is entitled to their own opinions‚ choices and we should respect that at all times while promoting them as an individual. 1.2 By working within standards set out and within our own
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3.2 Identify barriers to effective communication Speaking a different language : When someone speaks a different language or uses sign language‚ they may not be able to understand what the other person is trying to say. Sensory barriers: When someone cannot receive or pass on information because they have a impairment to one or more of their senses‚ the most common is hearing or seeing. Emotional difficulties: Many of us have emotional difficulties at times and become very upset. For example you
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Use and develop systems that promote communication Unit SHC 51 1. Be able to address the range of communication requirements in own role. 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. As a registered manager of an autistic specific care home I am required to communicate with a number of groups and individuals on both a professional and personal/empathetic level. The majority of my communication on a daily basis is within the home setting
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Relevance of the communication cycle for effective communication in management The success of any organisation depends on efficient and effective communications‚ it is important for building and maintaining personal and working relationships within the organisation and with service providers and customers. The ability to express an idea is well-nigh as important as the idea itself. – American businessman‚ Bernard Baruch Effective communications is essential to facilitate effective exchange of information
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Unit 4222-249 Principles of supporting an individual to maintain personal hygiene (LD 206) Understand the importance of good personal hygiene 1.1 Explain why personal hygiene is important It is important to have good personal hygiene because people feel better if they are clean and of good appearance. If a person feels good about themselves they will enjoy life more. It lifts their self-esteem and self-respect. If good personal hygiene practices are followed then there is less chance of infections
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Be able to address the range of communication requirements in own role. Directors It is the responsibility of all directors to inform their managers of all companies’ policies and procedures on order for the business to run according to how they want it to be run. It is also essential for directors to have good communication with their managers so that corrects methods of work procedures are put into effect. Good communication practice between the directors and their managers will ensure that
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UNIT 4222-302 Engage in personal development in health‚ social care or children’s and young people’s settings (SHC 32) 1.1 My Duties and responsibilities as a senior support worker include: following policies and procedures‚ attending regular meetings in order to progress and in the interest of the service users within the Gofal services‚ personal care‚ recording temperatures‚ administering medication‚ promoting independence for service users and ensuring a healthy lifestyle‚ ensuring all domestic
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Unit 4222-216 Support independence in the tasks of daily living. Outcome 1 Understand principles for supporting independence in the tasks of daily living Individuality: Assumptions should never be made about an individual. They should never have to fit in with you or your employer. Individuals should be allowed and supported to make their own choices. Care and support needs should be tailored to suit each individual. This shows respect by preserving the individual’s dignity and individuality
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UNIT 4222-222 Support Individuals to Eat and Drink 1.1 Establish with an individual the food and drink they wish to consume. 1.2 Encourage the individual to select suitable options for food and drink. 1.3 Describe ways to resolve any difficulties or dilemma about the choice of food and drink. There are a number of ways to resolve any dilemma or difficulties with the choice of food and drink. Diet and Health Problems The residents choices at some point may contradict the advice given to the by
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