14 more barangays benefit from 4Ps by Erika P. Castillejo Qualified poor households from 14 barangays attended the second phase of the Pantawid Pamilyang Pilipino Program (4Ps) of the Department of Social Welfare and Development at the Engineer’s Hill covered court last Jan. 12 with the theme “Kaya ng Pinoy tumawid sa kaunlaran.” The first phase was done last year benefiting 10 barangays in the city. DSWD director Porfiria Bernardez gave an opening message before the actual processing of
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Implemented by Tune Hotel To capture the distinctive nature of service performance‚ the original terminology of 4Ps’(product‚ place and time‚ price and other user outlays‚ and promotion and education)in marketing mix had been modified and extended the mixture by adding four other elements associated with service delivery which includes the physical environment‚ process‚ people and productivity and quality. These eight elements are referred to as 8Ps’. a) Product Tune Hotel provides services which
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MGT103 Case Study Report The Shangri-la Hotel Francesca Donovan Identify any Loyalty Programs and evaluate the effectiveness of it? In the past the hospitality industry offered loyalty programs‚ usually formed with an alliance such as an airline. Due to the fact airlines have segregated themselves and formed their own frequent flier points‚ the hotel industry has been forced to produce programs for themselves. Loyalty programs within the hotel industry are ensuring customer satisfaction
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The success of the service marketing depends upon addressing a number of key issues‚ like what a company is going to produce; how much it is going to charge; how it is going to deliver its products or services to the customer. Traditionally these considerations were known as the 4Ps (Product‚ Price‚ Place and Promotion). But as marketing became a more sophisticated discipline‚ a fifth P was added (People). And recently‚ two further Ps were added‚ mainly for service industries (Process and Physical
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The Indian Hotels Company Limited Analyst Meet Results for the Half Year ended September 30‚ 2012 November 6‚ 2012 1 Disclaimer These presentations contain forward-looking statements within the meaning of applicable securities laws. Similarly‚ statements that describe our business strategy‚ outlook‚ objectives‚ plans‚ intentions or goals also are forward-looking statements Forward-looking statements are not guarantees of future performance and involve risks and uncertainties and other
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1. Summary of the Key Facts of the Case Rosewood Hotels and Resorts is a private luxury hotel management company established in 1979‚ headquartered in Dallas‚ Texas. The first hotel managed by the company was The Mansion on Turtle Creek‚ opened in 1980. As of 2003 the Rosewood had 12 hotels worldwide‚ with a total capacity of 1‚513 rooms‚ with a nightly rate varying between $120 -$9‚000. Rosewood competed with luxury corporate branded hotels such as Ritz-Carlton and Four Seasons but unlike them
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The Analysis of Customer Relationship System of Hilton Hotels & Resorts 2013-12-8 Contents THE ANALYSIS OF CUSTOMER RELATIONSHIP SYSTEM OF HILTON HOTELS & RESORTS ........................................................................................................................................................................ 1 1. INTRODUCTION OF THE COMPANY 3 2. INTRODUCTION OF ONQ AND CRM 3 3. STRENGTHS OF CRM (ONQ) 5 4. DISADVANTAGES OF CRM (ONQ) 5 5. INFORMATION
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C H A P T E R 2 Hotel Organization and the Front Office Manager O P E N I N G D I L E M M A CHAPTER FOCUS POINTS ■ Organization of lodging At a recent staff meeting‚ the general manager of The Times Hotel asked if anyone wanted to address the group. The director of housekeeping indicated he was at a loss in trying to work with the front desk clerks. He had repeatedly called the desk clerks last Tuesday to let them know that general housecleaning would be performed
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Jamshetji Nusserwanji Tata opened Taj’s first hotel‚ the Taj Mahal Palace & Tower‚ Mumbai. This grand hotel epitomized a philosophy that still holds true today: provide impeccable service and unparalleled facilities so every stay is a memorable one. A part of the Tata Group of companies www.tata.com‚ India’s premier business house‚ Taj Hotels Resorts and Palaces comprises 57 hotels in 40 locations across India with an additional 18 international hotels in the Maldives‚ Mauritius‚ Malaysia‚ Seychelles
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The main sources of revenue in a hotel are through sales in rooms‚ restaurants and bars. Identify and evaluate other possible sources of revenue. ‘One of the fundamental business concepts is that a company is in business to make money’ (Hales‚ 15:2005). Revenue is the monetary amount that customers pay to receive a product or service and is the first aspect considered when conducting financial analysis as it starts the cash flow process of a company (Hales and Van Hoof‚ 2010). Moyer et al (1995)
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