Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
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RECORD OF OPERATION PATIENT: Ann Zantza PHYSICIAN: Dennis Munoz‚ MD PREOPERATIVE DIAGNOSIS: Cancer of right breast. POSTOPERATIVE DIAGNOSIS: Cancer of right breast. PROCEDURE: Right total mastectomy with axillary dissection. SURGEON: Morton Holden‚ MD HISTORY: This patient has cancer of the right breast. It was elected to do a right total mastectomy with an axillary dissection. PROCEDURE: The patient was given a general anesthetic. The right arm was free draped‚ and she was prepped and draped in
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Assignment 1: Operation Decision Assume you have been hired as a managing consultant by a company to offer some advice that will help it make a decision as to whether it should shut down completely or continue its operations. It currently uses 100 workers to produce 6‚000 units of output per month (working 20 days / month). The daily wage (per worker) is $70‚ and the price of the firm’s output is $32. The cost of other variable inputs is $2‚000 per day. It also tells us that the firm’s fixed cost
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Greg Fleming Assignment #2 Operations Strategy 5/28/13 BMW of Minnetonka BMW of Minnetonka is a well renowned automotive dealership that I have selected to write about. The company is owned by (TCA) Twin Cities Automotive group. The value discipline that we operate under is customer intimacy. I have been working here under management as an assistant for over three years now. BMW of Minnetonka has maintained its customer intimacy through the four C’s‚ target marketing‚ and ultimately
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(individual work only and remember to always answer all parts of the question; in some cases you have up to 3 parts in 1 questions). Keep your answers short‚ max one paragraph per question. 1. What is Operation‚ what is Supply Chain; relate this to a product or service and provide some examples? Operations is the manufacturing and service processes that are used to transform the resources employed by a firm into products/services desired by the customer. Manufacturing takes raw resources and produces
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It is usually stated that ‘the structural decisions items of an operations strategy reflect the hardware of the firm‚ while the infrastructure decision areas represent the firm’s software’. Comparing structural decisions with the hardware of the firm and the infrastructure decisions as its software‚ it shows that the structural decisions are very important and the firm cannot exists without them because without a hardware computer would not exist and the software would have nothing to run on. Structural
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Operational Management Operations management is defined as a systematic transformation process that converts a set of inputs into useful outputs. 1.1 Definitions: An operations system is defined as one in which several activities are performed to transform a set of inputs into a useful output using a transformation process. These inputs and outputs can be tangible‚ as in the case of raw materials and physical products‚ or intangible‚ as in the case of information and experiences. Viewed
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The tour operation sectors Tour operators are businesses that merge 2 or more travel services together e.g. accommodation‚ transport‚ tour guide‚ catering and sell them through travel agencies or directly to the consumers as a single product that is called package tour. The package tour might be the combination of services that the consumer wants to get her hand on. Customers chose tour operators rather than organising a holiday independently because it offers a hassle free‚ secure and most of
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Introduction What Is the Definition of Quality Management? Basically Quality management is a process of making sure that the product or service meets a certain quality‚ specification or standards. In the approach towards Quality Management there are many things that need to be considered. Consideration such as management activities and functions. The same consideration is involved in determination of quality policy and its implementation through means such as quality planning‚ quality assurance
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DSME 2030 Operations Management Introduction to Operations Management Sean Zhou CUHK Business School CUHK DSME 2030 Page 1 Why is so Successful? Founded in 1971‚ based in Memphis‚ Tennessee‚ with $44.3 billion annual revenue in 2013 Serve 220 countries and regions‚ 300 thousand employees Deliver 3.4 million packages daily with 654 planes and 43‚000 trucks Multiple divisions/operating units: FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Services Fast and reliable On-time
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