"5 1 refusal skills" Essays and Research Papers

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    Date: Reflection Paper: 1 Credit Study Skills Course I hereby wish to document my reflective ideas as related to my study skill course outcomes on 1 credit. In order to derive the best supportive approach in bettering my individual study skills‚ I choose Prof. Shirley‚ who shared an immense body of skills deemed imperative particularly prior or during exam period. It’s worth reckoning that the entire session was of great importance to my study and exam preparation skills. During session‚ there

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    Study Skills

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    COURSE: National Diploma DATE OF SUBMISSION: 1 MARCH 2013 ASSIGNMENT NO: 0b NO. OF WORDS: BIBLIOGRAPHY ENCLOSED: Yes I declare that this work is my own and the work of others is acknowledged by quotation or correct referencing. I declare that this work has not been copied from another student(s) past or present at this or any other educational institution‚ or from any other source such as the internet. Name: AMANDA MASHAKA Date: 1 MARCH 2013 Please write the essay title or

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    PRESENTATION SKILLS: Ten Ways to Improve Your Presentation Skills Written by Matthew Harrington Published on September 8‚ 2011 http://newdirectionsconsulting.com/4650/blog/blog-ten-ways-to-improve-your-presentation-skills-2/ It’s no secret that while almost every job has some kind of speaking or presenting component to it‚ a majority of Americans hate doing it.  Whether it’s the traditional presentation or making those god-awful cold calls‚ our job demands us to stretch outside our comfort zone

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    Experimental Skills

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    Experimental Skills 1. What is a fact? A fact is a certain concept‚ idea or a piece of information that is true. It does not need to be proved or confirmed. It is a fact‚ 2. What is scientific data? Scientific data are collated numbers‚ statistics or general results recorded after a proper scientific experiment. It cannot be generated through experience or opinions. 3. What is a hypothesis? A hypothesis is a curious scientific guess or prediction based on a scientific theory or a fact

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    listening skills

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    messages are easily misunderstood communication breaks down and the sender of the message can easily become frustrated or irritated. Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction‚ greater productivity with fewer mistakes‚ increased sharing of information that in turn can lead to more creative and innovative work. Many successful leaders

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    Customer Service Unit 1 Understanding the organisation Session 5 Know the organisation’s policies and procedures Handout In this Session‚ you have learned about:      The principles‚ policies and procedures of your organisation How your organisation communicates its principles to employees Your organisation’s policies and codes of practice Consultations on changes to principles‚ policies and procedures Issues of public concern relating to your industry and organisation. Principles‚ policies

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    Interview Skills

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    Interview Skills Rosalyn Romero-Donis Everest University Online CCJ2358-15 You are a probation officer who was conducting a home visit for probationer Bobby Jean. You walk up to the door‚ she answers‚ and you notice a bag of marijuana sitting on the kitchen table. She promises that it is not hers. You provide her with a urine screen and it is clean. Based on the above scenario‚ please respond to the following questions: What would you do? I would take notes of the situation. I would let

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    Communication Skills

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    P.O. Box 342-01000 Thika Email: info@mku.ac.ke Web: www.mku.ac.ke DEPARTMENT OF BUSINESS AND SOCIAL STUDIES COURSE CODE: UCU 001 COURSE TITLE: COMMUNICATION SKILLS Instructional manual for BBM – Distance Learning MODULE AUTHOR: MRS. SUSAN KAJUJU LAIMARU 1 TABLE OF CONTENT CHAPTER ONE................................................................................................................................. 4 1.0 INTRODUCTION TO COMMUNICATION ...............................

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    Case Study 5-1 Hardee Transportation Student Name TLMT311‚ American Military University Professor August 16‚ 2012 Hardee Transportation Case Study Issues: Hardee Freight Transportation pickup and delivery (PUD) customers have implemented new hours for their drivers‚ limiting each driver to a 14 hour duty day. The biggest issue is that Hardee’s fright lanes has its hands full with requests from the largest customer‚ and customer pickup and delivery (PUD) operations are

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    Managerial Skills

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    1. Conceptual Skills Conceptual skill is the ability to visualise (see) the organisation as a whole. It includes Analytical‚ Creative and Initiative skills. It helps the manager to identify the causes of the problems and not the symptoms. It helps him to solve the problems for the benefit of the entire organisation. It helps the manager to fix goals for the whole organisation and to plan for every situation. According to Prof. Daniel Katz‚ conceptual skills are mostly required by the top-level

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