GEOGRAPHICAL ISSUE Introduction The quality of the air we breathe directly affects our general health and well being. The regular monitoring and maintenance of air quality is‚ therefore‚ extremely important for our overall quality of life. A key environmental issue which Australia currently faces is reversing the degradation of our ambient (outside) and indoor air quality. Aside from affecting human health‚ the presence of air pollutants in high levels can also adversely impact upon wildlife and
Premium Air pollution Greenhouse gas Smog
Corporate Profile Air Asia X Berhad is a leading long-haul‚ low-cost airline‚ operating primarily in the Asia Pacific region. Based upon our breakthrough business model‚ we believe that we have the lowest unit cost base of any long-haul airline in the world‚ with Cost per Available-Seat Kilometer (CASK) of US¢3.51 and CASK (excluding fuel) of US¢2.40 for the year ended 2015. This enables us to offer fares that are targeted‚ on average‚ to be 30% to 50% lower than Full Service Carriers and to stimulate
Premium Low-cost carrier Organizational structure
PROJECT 1 Reasons for customer service problems include the following: 1. Not listening to or collecting information from customers. It is surely self-evident that listening to the customers is fundamental to providing a high level of customer care. Self-evident it may be‚ but surprisingly few organisations and individuals possess and use good listening skills. People are all so very different. We come from such a wide variety of backgrounds and cultures. We all have different ways of thinking
Premium Customer Customer service Sales
The Three Stage Model of Service Consumption Pre-Purchase Stage I am a lover of spicy foods and from time to time‚ I have serious cravings to have food that will burn my tastebuds. Last weekend was one of those days where my need for spicy food aroused and in no time I took the internet to find the place which served the spiciest food here in Melbourne. The criteria’s I was looking at was food which is not only spicy but also tasty and a full dinner course which will cost me not more than
Premium Spice Customer service Customer
QUALITY OF HOSPITALITY SERVICE A CHALLENGE Delivering quality service will be one of the major challenges facing hospitality managers in the opening years of the next millennium. It will be an essential condition for success in the emerging‚ keenly competitive‚ global hospitality markets. While the future importance of delivering quality hospitality service is easy to discern and to agree on‚ doing so presents some difficult and intriguing management issues. Since the delivery of hospitality
Premium Service Service provider The Guest
Providing Quality Service Vanita Johnson MICHAEL BRIZEK HTM 150 March 28‚ 2012 Describe how the industry involves the guest in order to provide quality service. The retail industry involves the guest to provide quality during the planning process. They have to think about the when‚ what‚ who and how. When do you to start your delivery system as the guest arrives and while the quest is waiting‚ during the experience and after the experience. What does the customer expect out of the experience
Premium Customer Sales Customer service
Using the cardinal rules of medical ethics as a base‚ design a policy that you would implement as an administrator of a health care organization(s) for both public health and health services. Discuss any differences in your policy and rationale. As an administrator‚ I would seek to enact policy that focused on equal treatment‚ equal distribution‚ and respect. Regardless of financial ability all patients would have the same access to care and level of treatment. The current physician shortage underscores
Premium Health care Medicine Economics
why not? Total quality service is more important today than it was ten years ago. Quality is a key factor in customer satisfaction and service is expected. In the past quality service may have been an afterthought to some companies‚ now it is essential to remain a competitive and successful business. Satisfied customers are the driving force that keeps a company in business. In my own experiences‚ when I have received poor service from a particular restaurant‚ store‚ service or company I tend
Premium Customer service Marketing Harvard Business School
Air Quality Essay – paragraph 2 and 3(body) By Edwin Lin‚ The air quality is deteriorated by humans heavily using fossil fuels to power up automobiles‚ generate electricity‚ and used for many other purposes. Unfortunately‚ fossil fuels are nonrenewable resources‚ and the burning of the fossil fuels releases the pollutants into the air‚ and forms a mixture of fumes with the air. It is called smog. Smog can block the radiant beams of energy from the Sun from entering and exiting the Earth’s atmosphere
Premium Global warming Air pollution Carbon dioxide
5 Qualities of a Leader I have been studying leadership for quite some time now. I have been fortunate enough to meet some very good leaders. I have listened and learned from them and learned their theories and styles. I have been fortunate enough to become acquainted with experienced industry leaders and with new and upcoming leaders. Through the course of all this I have been able to distill down the many lessons I have learned and I have come up with what I believe is a formula for success
Premium Leadership Skill Martin Luther King, Jr.