Excellence and Customer Intimacy: Enterprise Applications Learning Objectives 1. 2. 3. 4. 5. How do enterprise systems help businesses achieve operational excellence? How do supply chain management systems coordinate planning‚ production‚ and logistics with suppliers? How do customer relationship management systems help firms achieve customer intimacy? What are the challenges posed by enterprise applications? How are enterprise applications used in platforms for new cross-functional services? Chapter
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OF BUSINESS LOGISTICS‚ Vol.24‚ No.2‚ 2003 37 STRATEGIC SUPPLY CHAIN MAPPING APPROACHES by John T. Gardner SUNY Brockport and Martha C. Cooper The Ohio State University Visualizing‚ tracking‚ and managing supply chains all become more complicated as firms pursue outsourcing strategies and as firms’ supply and delivery systems become increasingly global. The authors suggest that not only is there a need to visualize the supply chain‚ there needs to be a well-established process for building the
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Question #2-Define the supply chains for the following products from the first source of raw materials to the first customer. A) Big Mac‚ B) Gasoline‚ C) Automobile repair‚ D) A Text book. Supply chain‚ its management‚ performance measures and improvement approaches. As an extension of the systems point of view‚ the system dynamics inherent in the supply chain are illustrated and the coordination in the supply chain is emphasized. Five areas where measurement of supply chain performance should be
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McDonald’s Supply Chain Supply chain management‚ or SCM‚ is concerned with managing the inputs of goods or services for final users from acquiring the raw materials through the end of the product’s useful life. The inputs of goods or services include a wide variety of activities not only in a single department in a company but also from different departments and outside the company; they are cross-functional activities that contain increasingly complex networks supply chains in the business
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Supply Chain Management: A Literature Review David Smith BUSI 610 Organizational Design and Structure Abstract Supply chain management is a practice that involves the planning‚ supervision‚ and implementation of strategies and controls to direct the movement of goods and services provided to customers. The intent of this essay is to incorporate a synopsis of existing literature and to provide the reader with a general understanding of how supply chain management correlates with the organizational
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1. Amazon.com‚ Peapod‚ Dell‚ and many furniture manufacturers use push-pull supply chain strategies. Describe how each of these companies takes advantage of the risk-pooling concept. To better understand the strategies used by the three (3) companies and furniture manufacturers‚ the definition of Push or Pull is established below: Push Strategies – when the manufacturer uses its sales force and trade promotion money to induce intermediaries to carry‚ promote‚ and sell the product to end users.
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Case Write-Up: LEGO Group-An Outsourcing Journey Q1 LEGO’s main expectations and learnings from the relationship with Flextronics LEGO’s main expectation was to optimize its global supply chain by saving cost and reducing production complexity from the cooperation with Flextronics. However‚ the contract between those two lasted for only 3 years. In the end‚ LEGO re-took control of plants in Czech Republic‚ Hungary and opened a new site in Mexico Lessens LEGO received from this unsuccessful
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e-Business and Supply Chain Management: An Overview and Framework1 Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management M. Eric Johnson Center for Digital Strategies Tuck School of Business Administration Dartmouth College Hanover‚ NH 03755 www.tuck.dartmouth.edu/digitalstrategies m.eric.johnson@dartmouth.edu phone: 603-646-0526; fax: 603-646-1308 Seungjin Whang Global Supply Chain Management Forum Graduate School of Business Stanford
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In order for Peter to achieve his objectives for purchasing and inventory management we must closely study the issues of inventory level review‚ holding costs and safety stock. Holding cost is money spent to keep and maintain a stock of goods in storage. It is largely recognised that a healthy holding stock figure is between 25% and 33.33% of material costs. Peter has holding costs of 21% which is just touching on a fifth of Danker’s materials cost. Now we could take this to mean that Peter therefore
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Supply Chain Management Chapter 15 Pricing and Revenue Management in the Supply Chain Lecturer: Wilmer Jorge © 2007 Pearson Education 15-1 Outline The Role of Revenue Management in the Supply Chain Revenue Management for Multiple Customer Segments Revenue Management for Perishable Assets Revenue Management for Seasonable Demand Revenue Management for Bulk and Spot Customers Using Revenue Management in Practice Summary of Learning Objectives © 2007 Pearson Education 15-2 The Role
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