NATIONAL UNIVERSITY OF SINGAPORE NUS BUSINESS SCHOOL ACC1002 FINANCIAL ACCOUNTING MOCK MID-TERM TEST September 2011 Time Allowed: 1 Hour Question Booklet _____________________________________________________________________ INSTRUCTIONS TO CANDIDATES 1. This test paper contains THIRTY (30) multiple-choice questions and comprises NINE (9) printed pages. 2. Answer ALL questions by shading the letter that represents the best answer on the computer scoring sheet using pencils.
Premium Balance sheet Generally Accepted Accounting Principles Income statement
Tesco Tesco Plc is a British is a general merchandise retailer and a chain of multinational grocery stores based in the state of Chesnutt in United Kingdom. All across the world‚ Tesco is the third-largest retailer in terms of its revenues‚ and is followed by Carrefour and Wal-Mart; the company is also the second-largest with respect to its annual profits and is followed by Wal-Mart in ranking. Tesco own its stores in approximately 14 countries spread across Europe‚ Asia‚ and North America. It
Premium Hypermarket Grocery store Wal-Mart
Starbucks: Delivering Customer Service Starbucks began several years ago in a small city in Seattle‚ WA. Since its inception Starbucks quickly acquired several cafes throughout the state of WA and now Starbucks has cafes worldwide. The success of Starbucks lies with the dedication of providing quality products‚ a unique atmosphere and a commitment of providing top notch customer service. This article describes the importance of customer service and the endless possibilities to make sure that Starbucks
Premium Coffee Customer service
Leadership Log ILM Level 5 – High Performance Leadership Table of Contents 1. Introduction 3 2. How we undertook our Action Learning Set 3 3. Personal Learning Objectives 3 3.1. To Increase My Credibility and Trust as a Leader 3 3.2. To create a more honest feedback culture within the services I manage‚ in-order to hold people more effectively to account 4 3.3. To ensure the team that I manage has “aligned systems” that are meaningful and owned by staff 5 4. Conclusion 6 5. References 7 6. Appendix
Premium Management Leadership Psychology
GOOGLE: Google’s mission is to organize the world‘s information and make it universally accessible and useful. Beginning in 1996‚ Stanford University graduate students Larry Page and Sergey Brin built a search engine called “BackRub” that used links to determine the importance of individual web pages. By 1998 they had formalized their work‚ creating the company you know today as Google. Our philosophy Ten things we know to be true “The perfect search engine‚” says co–founder Larry Page‚
Premium Google
An Analysis of customer satisfaction and its financial impact on the organization Introduction to Chapter;: All organizations aligned to providing a good or service to a customer This chapter will see to outlin Background Every organization deals with the customers at some level‚ despite what the inner workings are composed of; the absolute end result is satisfying the customer each and every time that he or she uses the good or service that is being offered by the organization. Every contact
Premium Customer service Accounts payable Customer
Financial Performance Analysis of Sonali Bank Limited Executive Summary Commercial Banks are one of the key contributors to the economy of Bangladesh. As a commercial bank‚ how much Sonali Bank Limited contributing the people of Bangladesh in case of forming capital‚ lending funds‚ collecting remittances from aboard‚ controlling default loan and banking services encourages us to study its financial activities and performance. It is the largest commercial bank which was established in 1972 with the
Premium Bank Central bank
November 13‚ 2012 Top 5 Companies in Terms of Social Responsibility We live in a society that holds companies accountable for their actions in relation to the environment‚ the welfare of the less fortunate‚ and the investors that fund them. A company’s actions in terms of social responsibility are placed into three categories: profit responsibility‚ stakeholder responsibility‚ and societal responsibility. Profit responsibility refers to a company’s responsibility to maximize profits without
Premium Corporate social responsibility Social responsibility
Running Head: Application 1 Application 3 Lewis Kelly Devry University HSM 340 Walter Dunajick 12/2/2011 1. What are four general phases of the working capital cycle? 1.Purchasing of resources- relates to the acquisition of supplies and labor‚ such as the level of inventory necessary to maintain realistic production schedules and the staff required to ensure adequate provision of services 2. Production/sale of service-virtually the same in the healthcare industry; there
Premium Finance Asset Balance sheet
buying the company a few years later‚ he vigorously pursued his vision of selling a wide-selection of hand-crafted brewed espresso of remarkable quality along the extensive line of coffee beans from all around the world. This was provided at a price well above industry standards‚ with a cup of coffee costing twice as much as that offered at any similar venue. Though initial skeptics where dubious regarding the product’s breakthrough success‚ customers found the price a small drawback next to great
Premium Coffee Starbucks