INFORMATIVE SPEECH OUTLINE Topic: Customer Service Purpose: The purpose of customer services is to enhance the level of customer satisfaction. Specific Purpose: It is my belief that customer service is absolutely what defines bad companies‚ good companies and great companies over the long run. Central Idea: I. Introduction A. Gain and maintain audience attention. Seth Godin’s says‚ “The best measurement of customer service is whether‚ after the interaction‚ the customer would recommend
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EXAMPLE OF INFORMATIVE SPEECH OUTLINE Jessica Melendez Informative Outline Topic: McDonalds General Purpose: To Inform Specific Purpose: To inform my audience about McDonalds. Thesis: It is important for us to know some of the background information about McDonalds because we are surrounded by them. I. Introduction A. Attention Getter: Did you know that the McDonalds arches are more recognized than the cross? B. Thesis: It is important for us to know some of the background information about McDonalds
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Name: Informative Speech Due: Date Google Chromecast Speech Hey Class! How many of you watch TV? (Hands raised) Well what if I told you there was a better‚ easier‚ and cheaper way to watch your favorite shows? I have recently discovered this new device that can do this. Let me just first tell you other options that out there. How many of you pay for cable or some sort of satellite TV? Well I know media options can get expensive. The prices range from 39.99- 199.99 and you have to
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Informative speech Outline Whoopi Goldberg Purpose Statement: the audience will learn about Whoopi Goldberg and her skills and styles of communicating. Thesis Statement: Whoopi Goldberg’s skills and styles in communication and her many accomplishments make her the person she is today. Introduction: “We’re not great communicators as human beings. If you have some
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ELEMENTS OF PUBLIC SPEAKING Ronald trotter‚ Instructor SPEECH OUTLINE FORM Name: - Qusay J Sahky Title of Speech: - Cancer Type of Speech: - Informative -INTRODUCTION- SALUTATION: “Good Evening‚ my name is Qusay Sahky OPENING REMARKS: More than 1/2 million people are expected to die of cancer this year. That’s more than 1‚500 a day. An average of 1/2 of men and 1/3 of women will develop cancer. CENTRAL IDEA/ THESIS STATEMENT: Cancer is a serious disease that may
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Informative Speech Rough Draft Outline Introduction: Do you find yourself not having as much energy during the week as you used to when you were in high school? Do you find that you get irritable more often? General Purpose: I am here to inform you about Chemical Warfare. Preview Statement: First we will talk about what is Chemical Warfare. Then we will explore how Chemical Warfare works‚ and finally we will discuss the advantages and disadvantages of Chemical Warfare. I. What
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Informative Speech Formal Outline Title: Japan and the city of Shibuya Topic: The City of Shibuya Specific Purpose: To inform my colleagues about some of the regulations and reliable information of the city‚ Shibuya. How Japan can be a cool place too. Thesis Statement: Before we judge people by their looks and what race they might be. Its important to understand where they come from and what they have been through. Introduction Attention Materials: In the movie “Tokyo Drift”‚ Shibuya
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Speech 102 11/10/12 Informative Speech The Symptoms of Bipolar Disorder General Purpose: To inform Specific Purpose: After hearing my speech‚ my audience will know more about the symptoms of Bipolar Disorder. Central Idea: Bipolar Disorder is a brain disorder that causes radical shifts in moods‚ energy‚ activity levels that affects a person ability to carry out day-to-day tasks. Introduction I. Open with impact: Bipolar Disorder affects about 2.6% of Americans age 18 and older in a given
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the sport of softball‚ and is a wonderful friend. Reason to Listen: Being softball’s most dominant pitcher Jennie Fitch has become the most popular softball player of all- time. Finch is one of the most respective female athletes in all sports. SPEECH: Jennie Finch has a unique background. Jennie is known as the face of softball. Jennie is from La Mirada‚ California. She is the youngest of three children. She has two older brothers‚ Landon and Shane. Jennie grew up watching her brothers play
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Janvier Nshimyumuremyi Formal Outline Informative Speech I. Introduction a. “Only 5% of sufferers know they have it” –Green. I’m talking about celiac disease and 1 in 133 people in the US have it. b. I’m going to inform you about this disease because it seems to be unknown and if left untreated it is very harmful. c. Celiac disease is when you cannot eat gluten and a lot of people have no idea that they even have it. d. Today I’m going to tell you how this affects your body‚ they symptoms
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