Task 1 (A01) Using a variety of research methods write an in depth account about the different types of communication as found in Chapter 2 –Communication in Care settings. This must include strengths and weaknesses and examples of how they can be used in any Health and Social care context. Written communication. Oral communication. Computerised communication. Special methods to include Braille‚ makaton ‚ hand alphabet‚ sign language Task 2 (AO1) Discuss how communication
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Unit 1 assignment Understanding employment rights 1. The information that should be shown on your pay slip is: Your wages before deductions (gross wages) Either a total amount or an itemized breakdown of any fixed deductions. Any variable deductions broken down (tax) Your wages after deductions (net wages) National insurance amount Pay rate Additional payments (overtime) Tax codes National insurance number Employees name Employers name 2. If any of your personal information changes
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Diversity Is a term used to differentiate groups and people from one another. It means respect for and appreciation of differences in ethnicity‚ gender‚ age‚ national origin‚ disability‚ sexual orientation‚ education‚ and religion. What is diversity? Everyone is a unique person. Even though people have things in common with each other they are also different in all sorts of ways. Differences include visible and non-visible factors‚ for example‚ personal characteristics such as background‚ culture
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Quality Glossary Definition: TQM A core definition of total quality management (TQM) describes a management approach to long–term success through customer satisfaction. In a TQM effort‚ all members of an organization participate in improving processes‚ products‚ services‚ and the culture in which they work. The methods for implementing this approach come from the teachings of such quality leaders as Philip B. Crosby‚ W. Edwards Deming‚ Armand V. Feigenbaum‚ Kaoru Ishikawa‚ and Joseph M. Juran.
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Discrimination is the treating of a person‚ group or family less favourably because of their protected characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the
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Explain what it means to have a duty of care in own work role? A 1.1 Duty of care is a legal obligation for each individual in the health and social care setting that requires them to adhere to a standard of reasonable care. Ensuring they don’t put their service users or themselves in any danger. In the workplace there are policies and procedures‚ agreed standards‚ codes of practice and other legislation a care worker should follow. In a care workers job role you would be responsible
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HND in Health and Social Care (QCF) Course Handbook 2012/2013 East End Computing & Business College 149 Commercial Road London E1 1PX 020 7247 8447 www.eastendcbc.co.uk info@eastendcbc.co.uk receptioneastendcbc@yahoo.co.uk ecbcsubmissions@yahoo.com 1 CONTENTS PAGE NUMBER Introduction 3 Programme Overview 4 Registration 4 Assessment and Certification Procedure 4 Subjects of Study 5 Unit 1: Communicating in Health and Social Care Organisation 7 Unit 2: Principles of Health and Social
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The types of incidents and emergencies which are arising in section A‚ • Accidents in this section we can see that the accident has happened because a s they quoted ‘some this explains that one of the staff member was abusing one of the elderly person. • Fire is also accrued in section A in the accidents ‘The flooding has caused electrical and a fire has started the lower floor kitchen of the home and is a spreading quickly’ this shows that fire started in the resident’s floor. • Major disaster
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Health and safety in health and social care 1.1 ‘The legislation relating to general health and safety in social care work settings: The Management of Health and Safety at Work Regulations 1999 Reporting of Injury‚ Disease and Dangerous Occurrences Regulations 1995 (RIDDOR) The Health and Safety at Work Act 1974 (HASAWA) Food Safety Act 1990 Control of Substances Hazardous to Health Regulations (COSHH) 2002 Personal Protective Equipment at Work Regulations (PPE) 1992 Manual Handling Operations Regulations
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Samantha Reeder. Work in Partnership in Health and Social Care. Understanding Partnership Working There are many advantages to partnership working. The main advantage being‚ that when all partnerships work together it enables the service user to have a better quality of life and sustain authority and freedom over their own lives. Good Partnership working between individuals and health and social care providers will encourage compliance with care as well as promote a positive outlook with a
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