The main purpose of supervision is to improve quality of work so that staff can meet the outcomes that service users’ who use the services want to achieve. Personalisation of social care service means that staff will need support to respond to a new ways of working‚ develop new skills and adapt to different procedures. Supervision is a process of managing functions intended to promote the achievement of organisational goals and to enhance the personal and professional capabilities of staff (The University
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Text messaging is another form of communication that help communication to be effective in health and social care settings. However‚ in health and social care setting‚ service providers tend to send lots of reminding text messages via email to remind service users about their appointment with the doctor or the nurses. In the event of text messaging‚ health and social care professionals can use it in the context of both 1-1 and group. So‚ this could be between colleagues and between professional and
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For example a leaflet‚ letter or appointment cards. These are all ways which communication can be written. An example of this in health and social care is a receptionist sending a client a letter telling them their appointment has been changed or cancelled. And advantage of this type of communication is it can be done 24/7‚ it can be formal or informal and also it can be sent in different
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legislations relating to health and safety in a social care setting are - Health and Safety at work Act 1974 Management of Health and Safety at Work Regulation 1999 Health and Safety (First Aid) Regulation 1981 include amendment on 2009 The Electricity at Work regulations 1989 Manual Handling Operations Regulations 1992 Reporting of Injuries‚ Diseases and Dangerous Occurrences Regulations 1995 Communicable diseases and infection control Working Time Regulations 1998 Care Standard Act 2000 Control
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Communication is a very important aspect of health and social care. There are four very important things that need to be taken into consideration to make sure communication with anyone is successful. The four key aspects are to prevent misunderstanding‚ meet individual needs‚ build a relationship‚ and developing self-esteem. Any misunderstanding can be prevented by clear speech‚ appropriate language‚ matching verbal and non-verbal communication‚ checking understanding and asking questions. A good
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University of Hertfordshire ------------------------------------------------- Department ------------------------------------------------- of ------------------------------------------------- NURSING‚ MIDWIFERY& SOCIAL WORK ------------------------------------------------- ------------------------------------------------- DIPLOMA/ENHANCED DIPLOMA/ ------------------------------------------------- Degree -------------------------------------------------
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Certificate L3 Communication. Outcome 1. Understand why effective communication is important in adult social care settings. 1. Use the box on the left to identify people that you communicate with. Use the box on the right to state why you communicate with them. |Parents |To update them on service users weeks/days. | |GP’s |In case
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CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries‚ professional codes of conduct‚ employer policies and procedures‚ you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal
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Why is a communication skill important to have in a health and social care sector? Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand
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comfortable to talk to you about their personal issues. For example in a profession like counselling‚ the service user will need to meet and become acquainted with the counsellor before they will feel at ease and ready to open up. In some health or social care settings‚ such a counselling‚ you may have a mentor whom you see if you
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