How to deal with angry customers The answer is to be patient Every business encounters angry people. Not disappointed or confused‚ but actually angry. Here are a few steps you might want to try: •Acknowledge the anger. You don’t have to agree with it‚ but in order to have a chance at making it go away‚ you need to empathize with the person’s anger. You cannot sell something (even a solution) nor can you negotiate with an angry person. •Talk more quietly and more slowly than the person
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How would you help poor countries develop? To help poor countries you need to know what are you going to do first and helping a poor country is like helping a man who lives on an island with fishing rods‚ so if you give that man fish everyday he won’t ever try to make his own food‚ instead you should teach him how to fish by himself‚ you are goanna see how are these to so familiar. Natural resources‚ they are really important to develop you need to know what kind of natural resources the country
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Anthropogenic hazards or human-made hazards can result in the form of a human-made disaster. In this case‚anthropogenic means threats having an element of human intent‚ negligence‚ or error; or involving a failure of a human-made system. This is as opposed to natural hazards that cause natural disasters. Either can result in huge losses of life and property as well as damage to peoples’ mental‚ physical and social well-being. Fire Bush fires‚ forest fires‚ and mine fires are generally started by lightning
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The Visit • Through an analysis of the characters‚ compare the ways in which the struggle between internal and external forces is presented. The play “The Visit” is about a millionaire called “Claire Zachanassian” who wants revenge from an injustice that had happened forty-five years‚ done by her former lover‚ “Alfred Ill”‚ so she returns to her hometown “Guellen” with the intent of giving some money to the town having in return the execution of her former lover. The plot carries various
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HOW CAN YOU EFFECTIVELY WORK IN A TEAM? What is a team? As noted by Dwyer (2006) “The terms ‘team’ and ‘group’ are frequently used interchangeably‚ since on many occasions that they share almost identical characteristics”. Or in other words‚ a team is composed of two or more individuals who are working together interdependently and cooperatively towards a common purpose or goal. The team is the most important asset of any project; an effective team has
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“Almost everyone will make a good first impression‚ but only a few will make a good lasting impression‚” Sonya. Chris just happened to be one of those guys‚ consequently or not‚ his encounters were not only brief but unforgettable. Captured in his story‚ Jan Burres and Ronald Franz were so enticed and emotionally connected with Chris. Exploring his relationships with these two individuals brings some explanation. Jan Burres and Bob were one of the first characters introduced into the story when they
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Valeriy Chopko 2/25/2011 How to Make a Choice in Favor of a Better Website The rapid development in internet technology in the last few decades has made it possibly to find something on web more efficiently‚ especially if you need particular information. It is a common thing these days when you are looking for something not to leaving home. However‚ I faced one problem doing some search on the internet. I had a question about people ’s health‚ and I wanted to get an answer. I put my keyword
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The Public Works Administartion was apart of the new deals that were created to help America out of the depression. These deals gave people jobs‚ food‚ business‚ money‚ and many other oppertunitys. Although they weren´t the resolution to the Great Deppression‚ they definitly played a role in upbringing US citizens that were faced with these hard times. The PWA‚ CCC‚ FHA‚ and the FSA were only a few of the many new deals created by the 32nd president. Due to major stock market crash in 1929‚ the
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CHAPTER 7 HAZARD MITIGATION This chapter will explain what hazard mitigation is‚ and how it fits in with the other phases of emergency management. Next‚ the chapter will describe the most widely used mitigation strategies and the ways they are applied to the most common types of environmental hazards. The following section will describe the legal basis for hazard mitigation as it stands in the United States today. Problems in the adoption and implementation of mitigation policies will be described
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Guidelines on Chemical Disaster Management. I would like to place on record the significant contribution made by the Ministry of Environment and Forests‚ New Delhi and National Safety Council‚ Mumbai for helping in designing the format of the document and providing lots of technical inputs from time-to-time. The Disaster Management Institute‚ Bhopal also deserves special recognition for providing inputs related to On-Site and Off-Site emergency plans. I would also like to express my sincere thanks to
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