Customer Service – Loyalty Program It is important to create a program that is manageable and support the goals of 7-11. The Loyalty Program of 7-Eleven Hong Kong was “Stamp Collection”. The latest function was Sanrio 50th Crystal Charm Collection. (Swarovski) Step 1: 7-11 will examine who are your customers‚ they know there customers were want convenience service and most of them normally were young to middle age. These customers are easy to change their mind because of the trend and
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if everything that is said in the memo is correct‚ I will be using the techniques that authors Keeley and Browne teach us in their book Asking the Right Questions. The authors teach us in order to be critical of something we must ask the right questions to dig through what we are reading and “be able to make a decision if we believe what we are reading
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Calculate the percentage change in the value of equity. (h) What would be the impact on M. Match Ltd’s risk exposure if its liabilities paid semi-annually as opposed to annually? Q.3 An insurance company issues a $100‚000 one-year bond paying 7% annually in order to finance the acquisition of a $100‚000 one-year corporate loan paying 9 % semi-annually. (a) What is the insurance company’s maturity gap? What does the maturity model state about interest rate risk exposure given the insurance
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1. With which of the international competitors listed in the case is it most interesting to compare Inditex’s financial results? What do comparisons indicate about Inditex’s relative operating economics? Its relative capital efficiency? Even though H&M follows a strategy which differs significantly from Inditex’s approach it is the closest competitor from the financial point of view. H&M differs from Zara because it outsources all of the production‚ it is more price oriented and spends
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Staffing Services Manager Subject to: These are the assessment and recommendation I have suggested to Tanglewood Store to pay attention for centralization of the organization’s practices and the improvements of staffing levels and quality. 1. Acquire or Develop Talent As I read the case‚ the Tanglewood Store has many employees. It has 215 employees per store. I think that the organization should choose Develop Talent. They have enough employees already so instead of acquiring more
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SWISSCONTACT MAVUNO GROUPS: THREE STORIES “Mavuno has helped me save and borrow and now I can send my children to a private school” ROSE KUNG’U: Member of Mwireri Mavuno group since June 2009 OCCUPATION: Small Scale Farmer ROSE’S STORY: Rose Kungu’s tomato crop is a few weeks away from ripening. She will be able to harvest the fruits of her labour - literally. She is clearly proud of her greenhouse‚ which she has built from locally available materials. Rose is one of 20 members of a Mavuno group
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million households. Most of the time buying and owning a laptop in particular is an investment‚ as they don’t come cheap. To protect this investment it is common for consumers to use a protective outer case. The younger generation however‚ does not particularly like the look of these bulky‚ bland cases. Instead‚
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Introduction: AJ Davis is a department store chain‚ which has many credit customers and wants to find out more information about these customers. A sample of 50 credit customers is selected with data collected on the following five variables. Location Rural Urban Suburban Income Size Year Credit Balance By analysis the data which is collected on above mentioned variable in StatCrunch (Minitab) we would identify the customer’s income level‚ credit
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R&R Introduction of Case Study Bob Reiss in 1983 observed with interest the success in the Canadian market of new game board called “Trivial Pursuit”‚ The sale of the game in the US tended to be approximately ten times those of sales in Canada since “Trivial Pursuit” had sold 100‚000 copies .Now Reiss thought game make a boom in US market and this make a profitable opportunity for him. After Graduation from Harvard Business School in 1956 Bob Reiss started working for a company of stationary
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Response to “Eleven” “Eleven” by Sandra Cisneros is a story about a girl and her insecurities of wearing an ugly sweater that she is accused of owning by her teacher. The overall purpose of this memoir is to share her experience with the readers so that they will be more aware and will not have to go through the traumatic experience like she did. When the teacher asks the class whose sweater it is‚ someone says it is hers. The teacher put the sweater on her desk and when she tried to get rid of it
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