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    Customer Service

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    DataGen is a test data generator is a software that can fill a database with meaningful random data to:Test the behavior of an existing customer.  Database is formed through the issue of future card and card is of three types silver card‚ gold card and sakthi card. Sakthi card is issued to ladies and this card provides‚ free sugar(1 kg) per month.  Customer profitability analysis (CPA) is done on the basis of transactions made through the future cards. o Platinum customers (most profitable)

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    Customer Satisfaction

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    CONSEQUENCES OF CUSTOMER SATISFACTION AND DISSATISFACTION The consequences of not satisfying customers can be severe. According toHoyer and MacInnis‚ dissatisfied consumers can decide to: -• discontinue purchasing the good or service‚• complain to the company or to a third-party and perhaps return the item‚ or • engage in negative word-of-mouth communication.Customer satisfaction is important because‚ according to La Barbera andMazursky‚ “satisfaction influences repurchase intentions whereasdissatisfaction

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    Be Data Literate

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    Be Data Literate – Know What to Know by Peter F. Drucker             Executives have become computer literate. The younger ones‚ especially‚ know more about the way the computer works than they know about the mechanics of the automobile or the telephone. But not many executives are information-literate. They know how to get data. But most still have to learn how to use data.             Few executives yet know how to ask: What information do I need to do my job? When do I need it? In what

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    Nine eleven paper

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    The Roman Empire fell in 476 B.C. Romans were corrupt in many ways. The Romans political‚ economic‚ and militaristic powers I feel are the 3 main factors of why the Empire fell. The Romans political power was extremely in need of assistance. Being part of the government in Rome was seen as a punishment instead of a reward. Government officials were mostly assassinated or committed suicide (Document A). There were also many civil wars‚ which led to the division of the empires. Rome was politically

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    Customer Satisfaction

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    fulfill the most cherished desire to reach my goal. I am deeply indebted to my Company guide Mr. Pradeep and all staff of Big Bazaar. I am obliged to Mr.Pradeep‚ HR of Big Bazaar for facilitating a fruitful project at the store. And special thanks to Mr. Chenna Bullannavar‚ Store Manager‚ Big Bazaar‚ for his kind support. I am bound to our beloved Principal‚ Dr..Smt.S.S Herlekar for his stimulating support. I would like to express my sense of gratitude to Mr. B.B Biradar for his valuable guidance

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    Departmental Store Study

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    Pre-Feasibility Study DEPARTMENTAL STORE Small and Medium Enterprises Development Authority Government of Pakistan www.smeda.org.pk HEAD OFFICE 6th Floor ‚LDA Plaza ‚ Egerton Road ‚ Lahore 54000‚ Pkaistan Tel: (042) 111-111-456‚ Fax: (042) 6304926-7 helpdesk@smeda.org.pk REGIONAL OFFICE PUNJAB 8th Floor ‚LDA Plaza ‚ Egerton Road ‚ Lahore 54000‚ Tel: (042) 111-111-456‚ Fax: (0426304926-7 helpdesk.punjab@smeda.org.pk REGIONAL OFFICE SINDH 5TH Floor‚ Bahria Complex II‚ M.T. Khan Road‚ Karachi. Tel:

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    Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers

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    Data Warehouses and Data Marts: A Dynamic View file:///E|/FrontPage Webs/Content/EISWEB/DWDMDV.html Data Warehouses and Data Marts: A Dynamic View By Joseph M. Firestone‚ Ph.D. White Paper No. Three March 27‚ 1997 Patterns of Data Mart Development In the beginning‚ there were only the islands of information: the operational data stores and legacy systems that needed enterprise-wide integration; and the data warehouse: the solution to the problem of integration of diverse and often redundant

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    Retail Store Manager

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    retail store executives who refuse to provide much training to their front-line store employees. One of the most common is: "What if I train them‚ and they leave?" Friedman says this is the exact opposite approach they should take. He suggests a better question is‚ "What if I don ’t train them‚ and they stay?" Cost of Not Training The unfortunate reality‚ which anyone who ventures into a mall these days can confirm‚ is that today ’s retail store employees often lack basic sales and customer-service skills

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    Big Data

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    number of articles on “big data”. Examine the subject and discuss how it is relevant to companies like Tesco. Introduction to Big Data In 2012‚ the concept of ‘Big Data’ became widely debated issue as we now live in the information and Internet based era where everyday up to 2.5 Exabyte (=1 billion GB) of data were created‚ and the number is doubling every 40 months (Brynjolfsson & McAfee‚ 2012). According to a recent research from IBM (2012)‚ 90 percent of the data in the world has been

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