1 Chapter I INTRODUCTION A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including ensuite bathrooms and air-conditioning or climate control. The cost and quality of hotels are usually indicative of the range and type of services available. Due to the enormous increase
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home page and the way it is connected to other departments. Hotels reservation systems are different according to what the management needs/requires out of the system. It also depends on what they aim for. Furthermore‚ there are two types of reservation systems in each hotel whether an online reservation system or a front desk reservation system. In this report‚ we made our researches based on a front desk reservation system. ibis hotel reservation system uses one of the best systems around the
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SWE 626 Team 2 Hotel Management System Software Requirements Specification Document Prepared by Team 1 Version: (1.1) Date: (02/11/2002) Table of Contents 1 Introduction 3 1.1 Purpose 3 1.2 Scope 3 1.3 Definitions‚ Acronyms‚ and Abbreviations. 4 1.4 Overview 4 2 The Overall Description 4 2.1 Product Perspective 4 2.1.2 Software Interfaces 4 2.2 Product Functions 4 2.3 User Characteristics 5 2.4 Apportioning of Requirements
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ADVERTISING AND BRAND MANAGEMENT TOPIC: KINGFISHER AIRLINES IN AVIATION INDUSTRY Instructor: Prof. JAYA GOPALKRISHNAN Submitted By: SOMNATH SAHA PGPM/09-11/ 108 ASHIS ROUTRAY PGPM/09-11/ 70 CHINMAYA KUMAR TRIPATHY PGPM/09-11/ 76 PREETI PGPM/09-11/ 94 MRITYUNJOY DUTTA PGPM/09-11/ 86 SOUMYARANI PANDA PGPM/09-11/ 110
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Naftaly Spring 2015 Hilton Honors 1. How can a loyalty program help the property operator and brand owner manage customers better A loyalty program is a very useful tool in managing customers and more importantly trying to keep them. The first aspect a loyalty program aide operator and owners is the ability to track customer’s behaviors‚ wants‚ needs and
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Identification The problem identified is that Hilton HHonors need to decide how to approach a different positioning stand and focus on differentiating its loyalty program from the recently announced Starwood Preferred Guest and other competitors rather than to match their program with Preferred Guest. It is recognized that other competitors such as Hyatt and Marriot who are part of the big players in the hotel industry have not respond to Starwood’s announcement. Thus‚ Hilton will need to decide how to differentiate
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Creativity‚ Invention and Innovation – Relationship and differentiation This article explores the relationship and differences between creativity‚ invention and innovation in the organisational context. Creativity‚ invention and innovation are not the same thing. Creativity is the ability to see or perceive the world in different ways and to make connections between things that may be unrelated or those that we previously thought were not connected resulting in a generation of solutions
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Assignment #2 - Field Trip / Marketing Positioning & Differentiation Lynn Xia January 21‚ 2014 ! ! Analysis on Trader Joe’s Trader Joe’s is a privately held chain of specialty grocery stores headquartered in Monrovia‚ California in Greater Los Angeles. When asked about the target market‚ the founder Joe Coulombe said at the time‚ and again in 1988 when he sold the chain to the Albrecht family‚ that Trader Joe’s aimed for "the educated customer.”1 The person who dips into the health food movement
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market‚ competing with the likes of D&G (from Dolce & Gabbana) and Miu Miu (from Prada). It was also seen as a way to counteract the unprecedented diffusion of the main denim D-Diesel line which might jeopardize the exclusivity and status of the brand. Furthermore‚ StyleLab would allow Diesel’s cherished designers to express their creativity by experimenting with new cuts and fabrics. Renzo Rosso‚ Diesel’s president and founder‚ was confident that the right decisions had been made about the name
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From brand values to customer value Martin Christopher Recently there has been a growing tide of articles‚ papers and even conferences devoted to the question of the future of marketing (see‚ for example Brady and Davis‚ 1993; Coopers & Lybrand‚ 1993; Mitchell‚ 1994). Essentially‚ the point at issue is whether “traditional” marketing is appropriate for the conditions that now prevail in the late twentieth century. The basic principle of marketing still applies‚ that is the focus of the business
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