Indian Hotel Industry Overview & Opportunities • Ask a question Raise your hand Type question Australia Unlimited Contents • • • • • • • • • • Key facts Advantage India Market overview Emerging Trends Investments Key initiatives Opportunities About HICSA 2011 Hotel development mission AUSTRADE INDIA – Travel and Tourism KEY FACTS AT A GLANCE • Contribution of travel and tourism to GDP expected to rise from AUD 120 bn in year 2010 to AUD 350 bn by year 2020 • Average growth
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for achieving the highest quality of service in the hospitality industry. It was founded in 1960 and still obtains the same goal: "Our objective is to be recognized as the company that manages the finest hotels‚ resorts‚ and residence clubs wherever we locate." With this is mind Four Seasons Hotels are also very particular on the employees that work for them‚ they need to all share the same passion to serve. The Four Seasons ’ firmly believes in the golden rule‚ "treat others‚ how you would like to
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Brand Management Assignment 2 Name: Student Number: Matriculation Number: Content 1. Exclusive Summary The following brand development plan forms the basis of the introduction to an innovative new product of the Abercrombie & Fitch. 2. About Abercrombie & Fitch Abercrombie & Fitch (abbreviation A & F) is a famous retailer in the United States‚ the company is currently the Chairman and CEO Mike Jeffrey Reese (Mike Jeffries‚)‚ A & F sell casual clothing
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amount of options available to them on the websites. By booking holiday flights and hotels online‚ these individuals have instantaneous access to a comprehensively detailed list of both flights and hotels‚ often with the ability to separate the information into fields more useful for a specific search. For example‚ if an individual wishes to only choose between lists of business class flights‚ or wishes to stay in a hotel ranked three stars or above‚ a narrowed search is easily achieved at the touch of
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Building Relationships Your first strategy to building a strong customer relationship could be to make every customer interaction count. Don’t take a single customer for granted. Each and every interaction with a customer is a gift and should be valued. You can achieve that by setting up a focus group made up of loyal customers. A focus group can be a vital tool to getting into the mind of your customers and knowing their needs. Another strategy is to really listen to customers. Even complaints
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[pic] Executive Summary ‘Brand Management’ has emerged as an important area of research in the recent past decades. This Report has been prepared for the brand Adidas. Adidas has been taken up because it is a globally established brand and therefore‚ has several areas of brand management that can be explored. The research on the brand has been carried out through literature review and by studying the official web site of Adidas- www.adidas.com. Adidas was started in 1920 by Adi Dassler because
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Mark 442 – Product Management Lecture 7 Lecture Objectives 1. Describe the 3 dimensions of a product. 2. Discuss issues relative to product standardization versus customization. 3. To review what constitutes a product and what elements can be standardize or customized. 4. Describe the relationship between product adoption and customization/standardization. 5. describe 5 factors that affect product adoption. Notes What is a product? Product Includes: core product and packaging
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on Customer Relationship Management Practices in Selected Organised Retail Stores in Udaipur City Dr. Meera Mathur Assistant Professor‚ Faculty of Management Studies‚ Mohan Lal Sukhadia University‚ Udaipur Sumbul Samma Research Scholar‚ Faculty of Management Studies‚ Mohan Lal Sukhadia University‚ Udaipur Abstract Retailing is the largest private industry in the world. It is also India’s largest industry accounting for over 10% of the country’s GDP and around 8% of the employment. Customer relationship
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JetBlue: Delighting Customers Through Happy Jetting JetBlue is relentlessly focused on making sure that every customer experience lives up to the company slogan‚ “Happy Jetting.” At JetBlue‚ customer well-being is ingrained in the culture. The discount airline has focused on providing niceties that are simply not the norm when it comes to commercial air travel. Things like more legroom‚ comfortable leather seats‚ gourmet snacks‚ LCD entertainment at every seat‚ and free e-mail onboard. These things
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LOVELY PROFESSIONAL UNIVERSITY DEPARTMENT OF MANAGEMENT Capstone Project TITLE:“Relationship Between Website Attribute and Customer Satisfaction” SUBMITTED TO LOVELY PROFESSIONALUNIVERSITY In partial fulfillment of the Requirement for the award of Degree of “MASTER OF BUSINESS ADMINISTRATION” SUBMITTED BY: Kuldeep Tiwari Ambar Singh Archit Sharma Ankur Sood Reg no : 10809869 10804683 10800482 10800039 DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY JALANDHAR NEW DELHI GT ROAD PHAGWARA PUNJAB
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