INTERNATIONAL DIPLOMA IN MANAGEMENT Assignment STUDENT NAME : Madhuvanthy.Janaranjan EDHAT REGISTRATION NO. : PROGRAMME : International Diploma in Management SUBJECT CODE & TITLE : MGC 0203/Quality Management ASSIGNMENT TITLE : Theories‚ strategies & concepts of Quality Management Summary of the Learning Outcomes Covered: 1. Examine the concepts of quality management in business & service context 2. Investigate four different quality management schemes appropriate to commercial
Premium Management Quality management Quality control
What are the different Principles applying to Objectives in Management? In: Business & Finance‚ Business Plans‚ Project Management [Edit categories] Answer:1.principle of attainability 2.principle of acceptability 3.principle of communication 4.principle of clarity and or simplicity 5.the motivational principle 6.principle of suitability 7.the principle of commitment From Scientific to Administrative Back around 1860‚ Henri Fayol‚ a then-young engineer‚ began working at a coal
Premium Management
Poor 1 2 3 4 5 Excellent 5. Rate the reliability of the staff. Were they able to deliver or do what you asked them to? Very Unreliable 1 2 3 4 5 Very Reliable 6. Rate the quality of food they serve. Did they serve quality food and according to standard? Very Poor 1 2 3 4 5 Excellent 7. Rate the adequacy and availability of the food in their menu. Was the food you want available? Was it adequate? Very Inadequate 1 2 3 4 5 Very Adequate 8. Rate the equipment used
Premium Reliability Restaurant The Establishment
Why a Total Reward Program is Important As the labor force becomes more highly developed and demanding‚ rivalry between organizations for talented employees is drastically increasing. It is extremely important that organizations make their company more enticing as an incomparable career opportunity. Instituting a total rewards system into an organization can do much to help it invite the paramount talent available and significantly condense turnover. The longevity of an organization’s employees is
Premium Strategic management Reward system Strategic planning
3c.Examining the methods of consultation employed in one quality scheme to encourage participation by under-represented groups To understand deeply about the customer’s demand is very important with a business because it will directly affect to business’s profit. Applying Six-sigma scheme‚ not only help company eliminate wastes‚ increase the productivity but also support company to know more about customer. The principle Six-sigma Voice of customer (VoC) should be used to “describe the stated
Premium Customer Vietnam Feedback
1. Define decision and describe the steps in decision making process. When trying to make a good decision‚ a person must weight the positives and negatives of each option‚ and consider all the alternatives. For effective decision making‚ a person must be able to forecast the outcome of each option as well‚ and based on all these items‚ determine which option is the best for that particular situation. Decision making is the process of choosing a solution from available alternatives. Individual
Premium Decision making Decision theory
BHO0014 Managing Quality & Developing Performance Team Members : | Eddie Butt‚ Sai Wing (Student# 1278241)Ricky Yeung‚ Wai Kit (Student#1278249)Rubee Lam‚ Wing Shan (Student# 1278238) Dennis Chau‚ Kam Ho (Student# 1278237) | Submission Date : | 1st May 2013 | Tutor : | David Edwards | Filename : | Pendle Textile_Assigement | ------------------------------------------------- Table of Contents 1. Introduction P. 1 2. What is Quality? P. 2-3
Premium Quality management Quality assurance Management
INTRODUCTION 1. ABOUT THE PROJECT Quality Assurance in Manufacturing Industries: Quality assurance is a process centered approach to ensuring that a company or organization is providing the best possible product/services. It is related to quality control‚ which focuses on enhancing and improving the process that is used to create the end result rather than focusing on result itself. Among the parts of process that are considered in Quality Assurance are: ▪ Planning ▪ Design
Premium Quality assurance Quality control Quality management
Identify one (real and existing) organization of your choice and embark on a research to understand the quality aspects of that organization and how you can improve the operations and bottom-line of that organization. Task 1 1.1 What are product‚ delivery process and services? Indentify and explain one definition that you will be using for this assignment. The company my chose is Burger King. Definition of product: A product is tangible with a physical form. Its design is to fit into a specific
Premium Customer service Quality management Quality assurance
Management is divided into: * 1st- Planning : I.e Managers have to set objectives of an organization and decide how to achieve them. This will involve developing strategies‚ precises tactics‚ and allocating resources of people and money. * 2nd-Organizing: This involves analysing and classifying the activities of the organization and the relations among them. Then separate manageable activities from individuals ones. Staff the organization with qualifies people‚ that means
Premium Management