BX2062: Operations Management Singapore Campus‚ Study Period 52‚ 2011 Case study Assignment Lecturer-in-charge: Aung Kyaw Oo Students’ Names: Li Ting (12530089) Liu Ting (12529934) Zeng Ying (12516660) Ma Wenqian (12530023) Wang Xiaodan ( 12528918) Table of Contents I. Background to UPS …………………………..………………………………….….……. 3. II. Recent history and evolution of logistics ……………………………….…….. 4. a. Include information on significant milestones in logistics maturity
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1. Performance Standards F.W. Taylor found out that there were no scientific performance standards. Taylor introduced Time and Motion Studies to fix performance standards. He fixed performance standards for time‚ cost‚ and quality of work‚ which lead to uniformity of work. 2. Differential Piece Rate System Under differential piece rate system‚ a standard output was first fixed. Then two wage rates were fixed as follows :- Low wage rate was fixed for those workers who did not produce the standard
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SECTION – A PART ONE: Multiple Choices: 1. Future 2. Staffing 3. Departmentation 4. Acceptance Theory 5. Decentralization 6. Master Chart 7. Downward Communication 8. Social Needs 9. Staffing Defined 10. Counseling PART TWO: 1. What do you understand by Maslow’s Theory of Motivation? According to “Abraham Maslow” the behaviour of an individual at a particular moment is usually determined by his strongest need. Needs have a certain priority or hierarchy. As the more basic needs are
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4 Functions Of Management M. Annel Cuevas-Contreras Mgt 330 July 15‚ 2010 Dr. Charles Parker To operate a successful business organization or company one needs to have the basic principles of management. To plan‚ organize‚ lead and control an organization or company offers a solid foundation of whatever goals or objectives the executives may have. Today‚ companies are evolving and innovating everything that they have to become competitive in the world market. Any new technology
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Unit CU3957: Principles of Management and Leadership Assignment Within this assignment I will describe my understanding of the links between management and leadership‚ the skills and styles of management and leadership‚ the application of management and leadership theories in an organisational context and planning for the development of management and leadership skills. 1. Management and Leadership Links To fully explain the relationship between Leadership and Management we need to appreciate
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Introduction: Improving the service quality was the main target of any service organization from the early stage and since now this improving work is going on. TSM is totally a new and successful system in the service sector for improving service quality. TSM is completely the mathematical based analysis system with several numbers of improving tools. The transparency of this system is high because of conversion every physical property to mathematics. TSM is a complete work of measuring service
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company manufacturing special steels of various types and grades. It employed 5‚000 workers and 450 executives. Under the General Manager operation‚ maintenance‚ and headed by a chief. The Chief of and under him Mukherjee Maintenance Engineer. The total was 500 workers‚ 25 executives‚ (Production)‚ there were services groups‚ each Maintenance was Shukla was working as the strength of Maintenance and 50 supervisors. Chatterjee was working in Maintenance as a worker for three years. He was efficient
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Quality management is fundamentally concerned with delivering an advantage to theorganization by focusing directly on customer needs and driving costs down (reducingwaste) and increasing value (increasing profits).Students will benchmark‚ process map the process for customers of both KFC and Oportofrom the point the customer enters the shop/serving area to the point they leave theshop/serving area. By benchmarking and mapping the process students will be able todetermine where the opportunity for
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Important qualities of an ideal teacher Every day in school‚ we interact with dozens of people. Starting from the people we pass in the hallway‚ to our friends and classmates. But there is really no comparison to the interaction and relationship students experience with their teachers. A teacher teaches‚ but in reality there’s a lot more to it than just that. A teacher is also a mentor and a friend‚ and for that reason a good teacher embodies characteristics such as being approachable‚ being a good
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------------------------------------------------- FACULTY OF BUSINESS MANAGEMENT AND PROFESSIONAL STUDIES PRINCIPLE AND PRACTICE OF MANAGEMENT DMG1013 ASSIGNMENT 1 Prepared by MOHAMAD HAZIF BIN FIJASRI 012012110239 Submission date 14TH DECEMBER 2012 THE MANAGEMENT OF STEVE JOBS In 1976 Steven P. Jobs sold his Volkswagen van‚ and his partner Steven Wozniak sold his two programmable calculators‚ and they used the proceeds of $1‚350 to build a circuit board in Jobs’s garage
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