Annual Report Project 1. a) The letter to the shareholders emphasizes the growth of McDonald’s Corporation and their deepening connection with customers on a global scale. In the letter it is stated that Europe now generates about 40% of overall revenue‚ and that Asia/Pacific‚ Middle East‚ and Africa have doubled their income contribution in the past six years. The letter also states that the core drivers of McDonald’s Corporation’s business are “People‚ Products‚ Place‚ Price‚ and Promotion
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One of our group members currently holds a position at a McDonalds franchise on the Gold Coast. As a team we have collectively decided to take full advantage of this connection‚ and establish a sponsorship agreement with the Coolangatta Store. This store is one of four that the owner Michelle and Peter Orton own and run; Marina Mirage‚ Burleigh Heads‚ Coolangatta and Tweed Centro these four stores currently make up the over 780 McDonalds franchises Australia wide employing around 85‚000 people.
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PROPOSAL TO BRING MCDONALD’S TO PALM BEACH INTERNATIONAL AIRPORT Prepared for Ms. Alexandra Ramirez‚ Director Director of Palm Beach International Airport Palm Beach International Airport 2111 McDonald’s Dr. Oak Brook‚ IL 60523 1-800-244-6227 November 14‚ 2012 Ms. Alexandra Ramirez 4300 Southern Blvd.‚ Suite 506 West Palm Beach‚ FL 33460 RE: Proposal to Bring McDonald’s to Palm Beach International Airport
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Recommendations……………………………………………………………………………………………….pg.5 4.0 Action Planning…………………………………………………………………………………………………...pg.5 4.1 Action Planning for owner-operators‚ for management………………………..…pg.6 4.2 Action Planning for staff…………………………………………………………………….…….pg.7 5.0 Informal Feedback…………………………………………………………………………………………..…..pg.8 5.1 How Informal feedback will be provided………………………………………………....pg.8 5.2 Informal Feedback resolving Issues Identified……………………………………..…..pg.9 6.0 Monitoring……………………………………………………………………………………………………
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Integrating Self Service Kiosks in a Customer-service System Cornell Hospitality Report Vol. 10‚ No. 6‚ April 2010 by Tsz-Wai Lui‚ Ph.D.‚ and Gabriele Piccoli‚ Ph.D. www.chr.cornell.edu Advisory Board Ra’anan Ben-Zur‚ Chief Executive Officer‚ French Quarter Holdings‚ Inc. Scott Berman‚ U.S. Advisory Leader‚ Hospitality and Leisure Consulting Group of PricewaterhouseCoopers Raymond Bickson‚ Managing Director and Chief Executive Officer‚ Taj Group of Hotels‚ Resorts‚ and Palaces Stephen
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styles of television advertising carried out since McDonald’s launch in India. • The distribution and the supply chain network of the firm in India. • The SWOT analysis of the firm along with inference and some recommendations. 7 8 9 10 1.0 INTRODUCTION Marketing is understood by majority of business groups as simply to mean simply to promote‚ sell and advertise. But this is not
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McDonald’s is a restaurant that everybody knows. McDonald was created by sibling Dick and Mac McDonald. The Brothers started out with opening a hotdog stand in 1937 called Airdrome. So the brother decided to expand the business and come up with a different type of restaurant. McDonald opens in 1940 in San Bernardino‚ California. The menu consisted of 25 items and most of was barbecue products. McDonald became a popular place for teen to hang out at. So McDonald stays open for several years but they wanted
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Introduction………………………………………………………………3 1. Company History……………………………………………………..5 1.1 Wal-Mart’s Early History: 1960s to 1970s…………………………….5 1.2 Wal-Mart Expands and Goes International: 1980s to 1990s…………...6 1.3 Attack of the Advocacy Groups: 2000 to present……………………....7 1.4 Repercussions…………………………………………………………...8 2. The Issue: Employee Relations and Workers’ Rights…………………9 3. Opposition…………………………………………………………….10 3.1 Labor Union-Funded Groups…………………………………………...11 3.2 Gender Discrimination………………………………………………….12 3
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This paper will consider the facts associated with the case of Stella Liebeck versus McDonald’s‚ resulting from Ms. Liebeck’s efforts to collect for damages sustained when she spilled extremely hot coffee into her lap in 1992. The issues‚ applicable laws and the conclusion the jury reached will also be covered as well as the subsequent impacts on American tort law following this decision. The facts in the Liebeck case start with the incident description as recounted by Aric Press in the March
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The McDonald’s Coffee Case Back in 1992 when Stella Liebeck spilled McDonald’s coffee on herself‚ she never intended to sue. She simply asked for money to cover her medical charges and for the time her daughter was out of work caring for her. When she received an inadequate response from McDonald’s‚ that’s when she sought an attorney. This case has turned out to be one of the most misunderstood cases of our times. In Stella Liebeck’s defense‚ it can be said that McDonald’s should not have been
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