Vol. 6‚ No. 2. ISSN: 1473-8376 www.heacademy.ac.uk/hlst/resources/johlste ACADEMIC PAPER Service Quality in Higher Education: The Experience of Overseas Students Maria Pereda (deceased) David Airey (d.airey@surrey.ac.uk) and Marion Bennett (m.bennett@surrey.ac.uk) Faculty of Management and Law‚ University of Surrey‚ Guildford GU2 7XH ©Journal of Hospitality‚ Leisure‚ Sport and Tourism Education Abstract The higher education of students has become increasingly internationalised‚ with an evergrowing
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From Silence to Voice‚ a Book Report Michael Hager‚ RN‚ NREMT-P Nevada State College NU 408 Transitions in Professional Nursing Linda Jacobson‚ MSN‚ RN‚ PHN‚ COI Abstract Bernice Buresh and Suzanne Gordon have written a sentinel work for nursing that addresses the misrepresentation or absence of nursing in the media and the public consciousness. This book is more than a call to arms for nurse activism. From Silence to Voice is an instructional aid for shaping dialogue to disseminate
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about his sons future. He had a premonition earlier that morning saying‚ "I’m thirty-five years old; I been married eleven years and I got a boy who sleeps in the living room‚ and all I got to give him is stories about how rich white people live "(642). This quote indicates Walter’s yearning for money‚ and his shame of being a lower class black man not able to financially support his family. He believed that if his family was wealthy it would provide them happiness along with a secure future for
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Women as Threats in Medieval Literature Throughout the texts we have read in class‚ including in the ones examined closely in this paper (namely Lanval‚ The Wife’s Lament‚ and Chaucer’s The Wife of Bath’s Tale) women consistently appear as powerful beings. This introduces a certain amount of threat simply because the woman’s position in medieval society was largely guided by the principles in the Bible – and thus‚ women were treated as “lesser” according to writings that stated that they weren’t
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Ecology of the Florida Manatee (Trichechus manatus latirostris) Abstract This paper examines the thermal refuges‚ effects of coastal storms and winter aggregation behavior on the Florida manatee (Trichechus manatus latirostris). The Florida manatee is a subspecies of the West Indian Manatee (Trichechus manatus) typically found in the subtropical waters of the southeastern United States‚ feeding on sea grass and freshwater vegetation . Unlike many marine animals that inhibit large
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Ali Rami WRLD HST Mrs. Bucher 02/05/2015 Piracy in the Middle Ages Piracy is the act of robbery or criminal violence on and around the high sea. The term can and is not limited to include any acts committed on land‚ in the air‚ in large bodies of water or on a shore. Piracy does not normally include the crimes committed against people traveling on the same vehicle as the possible criminal. The term‚ “Piracy” has been used throughout history as a reference to land-raids committed by non-state agents
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iIsolation of Chlorophylls and Beta Carotene from Plant Leaves Wang Haina A0133901R 1. Aim 1. To isolate chlorophyll and beta carotene from plant leaves using column chromatography. 2. To qualitatively characterise the pigments with UV-vis spectroscopy and TLC. 2. Results and discussion Isolation of beta carotene and chlorophylls by column chromatography Upon the loading of S1 (the extract of the plant leaves in hexane)‚ a yellow band appeared at the top part of the silica column immediately
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St. Paul College of Ilocos Sur (Member‚ St. Paul University System) 2726 Bayubay‚ San Vicente‚ Ilocos Sur DEPARTMENT OF BUSINESS EDUCATION (DBE) CASE STUDY Title: THE BOEING 777 Submitted By: Sheila Mae Gacosta Kimberly Anne Ritua Edlen Abo Submitted to: Gladys B. Solomon‚ MBA “ The mystery behind thus business isn’t building an airplane that flies and is safe. It’s building an airplane that
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ourism has become a popular leisure activity globally. In 2008‚ there were over 922 million international tourist arrivals‚ with a growth of 1.9 per cent as compared to 2007. International tourism receipts grew by 1.8 per cent to $944 billion (Euro 642 billion) in 2008. As a result of the recession‚ international arrivals suffered a strong slowdown beginning in June 2008. Growth from 2007 to 2008 was only 3.7
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Wally Obermeyer is facing a challenge in accurately forecasting the market response and demand for the upcoming season. Historically‚ the company founder‚ Klaus Obermeyer‚ relied minimally on forecast data‚ and more on intuition and artistic tastes. In comparison‚ his son Wally prefers to make decisions based on analytical techniques and information gathering. If Wally’s approach proves successful‚ it can change how Sport Obermeyer approaches its manufacturing processes‚ secure its position long-term
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