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    Professor Ted Framan Lowes uses several resources for information to help build their marketing decision support system and its customer relationship management. Market research technology is a big benefit for making marketing decision. The use of powerful software tools and online technologies bring research to any level in the organization (Johnson & Marshall‚ 2010 p.139). One source of marketing research that Lowes uses is online surveys. Lowes gives online surveys with chances of

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    Blackberry Declining in Appeal to Consumers Kyonna Lithonia Campus MKT 100- Principles of Marketing 05/05/2013 Strayer University Blackberry Declining in Appeal to Consumers Blackberry is on the market today but is declining in appeal to consumers. Blackberry launched in 1999. The Corporate Head Office is located at 295 Phillip St‚ Waterloo‚ Ontario Canada N2L 3W8. President and CEO Thorsten Heins leads blackberry. He became President and Chief Executive Officer at BlackBerry in January

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    2. The 4Ps of Marketing – Product‚ Price‚ Promotion‚ and Place Needs are obviously met by the product itself. Needs‚ however‚ can also be met by the other components of what is called the marketing mix. These other components are Price‚ Promotion‚ and Place. The Price component of the marketing mix is defined as the original price that a producer sets for its product. This original price may be different from the final price paid by buyers because of promotional offers or because of individual

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    TABLE OF CONTENTS Cover Declaration Acknowledgement

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    per year. The company has been losing money since 2005 and you have been drawing such huge salaries and only talking‖. Another old share holder stated: ―the share price of Sony stock is now only 10% of Samsung‘s share price‚ and 2% of Apple Inc.‘s. This is your performance Howard Stringer for Sony Corporation.‖ He also questioned why Stringer had been retained as the Chairman of the Board This case has been prepared on real life events by Naveed M. Khan ‚ Assistant Professor at Bahria University

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    The Promotion Mix   A promotional mix is the term used to describe a business’s total marketing communications program. KEY POINTS A promotional mix is the term used to describe a business’s total marketing communications program. It specifies how much attention to pay to each of the five promotion subcategories‚ and how much money to budget for each. Advertising - Presentation and promotion of ideas‚ goods‚ or services by an identified sponsor. Personal selling - A process of helping and persuading

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    Lecture 1 Marketing: the art and science of finding‚ retaining and growing profitable customers Task  to provide real customer value to targeted customers‚ motivate purchase and fulfil consumers needs. P’s: product‚ price‚ place‚ promotion‚ people. Process‚ physical evidence 4 characteristics of services: Intangibility: services can not be seen‚ tasted‚ heard or smelled before purchase Inseparability: services cannot be splitten from their providers (taxi driver drives you) Variability:

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    Definition The process of defining and subdividing a large homogenous market into clearly identifiable segments having similar needs‚ wants‚ or demand characteristics. Its objective is to design a marketing mix that precisely matches the expectations of customers in the targeted segment. Few companies are big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle. Four basic factors that affect

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    2.1 Define segmentation (using more than just the textbook’s definition) According to Kotler et al. 1999‚ a market segment consists of consumers who respond in a similar way to a given set of marketing stimuli. Segmentation is the analytical dissection of a set of customers that possess the same attributes. A group of people would be divided into subsets based on their segmentation variables that are Geographic‚ Demographic‚ Psychographic and Behavioural (Cyr‚ Donald and Douglas Gray 2009). Market

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    improved recall competitive advantage b. 2. The process of identifying and assessing key competitors is known as a(n) ___________. strategic intentcompetitor analysiscompetitor identificationa. e. d. c. competitive marketing competitive advantage b. 3. According to the text‚ Porter’s five forces model considers all of the following except _____________ buyersnew entrantssubstitutesa. e. d. c. industry structure pricing b.

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