.................................................................... 6 CRM Implementation: ............................................................................................................................. 6 Comparative Analysis of Nokia and Sony Ericsson’s CRM: ...................................................................... 11 Major Findings: ..................................................................................................................................
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NOKIA History of NOKIA The name NOKIA comes after the Nokia River in southern Finland‚ next to which the original Nokia wood pulp mill was located. The first Nokia century began with Fredrik Idestam ’s paper mill on the banks of the Nokianvirta river. Between 1865 and 1967‚ the company would become a major industrial force; but it took a merger with a cable company and a rubber firm to set the new Nokia Corporation on the path to electronic. In 1967‚ all 3 companies merged-up to form the NOKIA
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Strategic Management Nokia Contents 1. Mission 2. Analysis of stakeholder 3. Identification of existing strategies 4. Internal audit A. Resources B. Competences C. Corporate culture D. Value chain E. Summary of what delivers competitive advantage F. Summary of Key strengths and weaknesses 5. External audit A. Remote Environment B. Operating environment C. Boston Matrix D. Summary of Key opportunities and threats 6. Identify strategic option 7
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NOKIA COMPANY BACKGROUND Company Information Nokia Corporation (Nokia) is player in mobile industry. The Company makes a range of mobile devices with services and software that enable people to experience music‚ navigation‚ video‚ television‚ imaging‚ games‚ business mobility and more. Nokia also provides equipment‚ solutions and services for communications networks through Nokia Siemens Networks. From January 1‚ 2004 through March 31‚ 2007‚ Nokia had four business groups: Mobile Phones‚ Multimedia
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NOkia Organisation structure at Nokia Introduction Nokia is an international producer of computer software‚ internet and telecommunication equipment‚ it is one of the major candidates competing in the smart phone industries (Studymode2013). Dominating the market around 15 years‚ Nokia was perceived as the more dominant and relentless brand within its industry. However‚ due to a number of problematic issues within the company‚ Nokia was forced into making implosive and drastic design resulting
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“Pricing Techniques” Studied in- Mobile Industry Company- Nokia Background of the study: Pricing Techniques: are the methods adopted by a firm to set its selling price. It usually depends on the firm’s average costs‚ and on the customer’s perceived value of the product in comparison to his or her perceived value of the competing products. Different pricing methods place varying degree of emphasis on selection‚ estimation‚ and evaluation of costs‚ comparative analysis‚ and market
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Assignment 1 – Nokia Case Study Introduction: As a former global leader in the cell phone industry‚ Nokia have a history of great ability to adapt new markets with a solid strategy. Formed in 1865‚ Nokia started out as a lumber mill and moved on to the production of electricity and rubber. In 1992‚ Nokia decided to focus solely on the cell phones industry and rapidly obtained great market share‚ and later became pioneers of the wireless revolution which derived the smartphones. Despite this impressive
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Publishers Australia PTY LTD Doyle‚ P.‚ and Stern‚ P. (2006) Marketing Management and Strategy. 4th edn. England: Pearson Education Limited Etzel‚ M. J.‚ Walker‚ B. J.‚ and Stanton‚ W. J. (2004) Marketing. 13th edn. New York:McGraw Hill Homburg‚ C.‚ Kuester‚ S.‚ and Krohmer‚ H. Marketing Management: (2009) A Contemporary Perspective. UK: McGrow Hill Higher Education
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Change: An Empirical Study On Nokia Presented by: Debleena Dutt Ravula Gayathri Ankita Bhattacharya Rahul Sekhar OLS. Group V. Sem IV “To improve is to change; to be perfect is to change often.” Winston Churchill (1874-1965) Why Nokia’s Organizational Changes Is Necessary ? Q3 2011 Market Share 23.9 22 2012 Market Share 2013 Market Share 24.6 18.7 19.1 13.9 8.3 3.2 S am s ung Nok i a A ppl e Source: Gartner (2014) 7.5 Major Organizational Changes In Nokia 199 0 Core Strategy 200
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August 13‚ 2007 Nokia’s New Chipset Strategy Let the chips fall where they may ♦ Nokia announced a new chipset strategy including the use of standard 2G chipsets and the licensing of its protocol stack for merchant market chipset suppliers. ♦ Broadcom‚ STMicroelectronics and Infineon are the clear winners (in that order). ♦ To varying degrees all other chipset suppliers are losers while Texas Instruments faces a “two birds in the bush” situation. Signals Flash provides timely information
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