LESSON-16 BASIC CONCEPTS IN MARKETING Dr. Subhanjali Chopra STRUCTURE 16.0 Introduction 16.1 Objectives 16.2 What is ‘Marketing’? 16.2.1 The Marketing Concept 16.2.2 Marketing versus Selling 16.2.3 Importance of Marketing in Small Business 16.2.4 Marketing of Services 16.3 Marketing Research 16.4 Market Segmentation 16.5 Marketing Mix 16.6 Other Marketing Strategies 16.6.1 Sub-Contracting Exchanges 16.6.2 Tender Marketing 16.6.3 Consortia Marketing 16.6.4 Government Stores Purchase Programme
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ADDIS ABABA UNIVERSITY SCHOOL OF GRADUATE STUDIES DEPARTMENT OF ACCOUNTING AND FINANCE BANK SELECTION DECISION: FACTORS INFLUENCING THE CHOICE OF BANKING SERVICES By: Goiteom W/mariam June 2011 Addis Ababa BANK SELECTION DECISION: FACTORS INFLUENCING THE CHOICE OF BANKING SERVICES A Thesis Submitted to the School of Graduate Studies of Addis Ababa University in Partial Fulfillment of the Requirements for the Degree of Master of Science in Accounting and Finance By: Goiteom W/mariam
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Services Marketing 1) Find information about the industry as a whole (no of players; billings; contribution to GDP; market size; Key trends; market leader/s; key stakeholders (customers‚ bankers‚ end-users etc). Industry: Car rental Company: Meru Cabs * In last one decade one can see how the car rental industry has shifted its base from unorganised sector to organised one. * Car rentals increase 14% in current value terms in 2011 to Rs313 million‚ with transactions touching
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Customer Perceptions of Bank Service Quality in a Developing Country: Some Evidence from the Turkish Republic of Northern Cyprus Hüseyin ARASLI - Salih KATIRCIOĞLU - Salime Mehtap SMADI Eastern Mediterranean University‚ TRNC Hüseyin Araslı is an Assistant Profesor of Management at Eastern Mediterranean University. He has been teaching management courses for 8 years in Tourism Department and recently published several articles in different journals; for example‚ in journal of small business managment
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CRUCIGRAMA #1 de Mercadotecnia de Servicios DEFINICIONES: HORIZONTAL: 1 When customers have had service problems in the past‚ when they are in a hurry or when they have an emergency‚ are examples of: _____ service intensifiers. 4 Personal factors that are stable over time and increase a customer’s sensitivity to how the service should be provided‚ are known as _____ service intensifiers. 5 In this type of trade‚ companies are mostly small and employing fewer than 50 workers‚ which 2/3
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— with a full complement of support services as well. A Fortune 100 company with global presence and impact‚ Motorola had sales of US$42.9 billion in 2006. Learn more about our three primary business units in the links below:. Enterprise Mobility Solutions: This group includes the mission-critical communications offered by our government and public safety sectors and our enterprise mobility business. We design‚ manufacture‚ sell‚ install and service analog and digital two-way radio as well
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Chapter 16: Mobile Marketing and Related Developments MULTIPLE CHOICE 1. The adoption stage in which a new product has become a part of the user’s lifestyle is called: a. permanent adoption. b. loyalty. c. internalization. ANS: C REF: p. 441 2. ________ is a product characteristic that determines ease of adoption. a. Relative advantage b. Sustainable advantage c. Substitutability ANS: A REF: p. 441 3. Among the strategic implications of pervasive computing
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Partnership with different restaurants. App in three OS. Minimum Order: 200 Taka. Delivery Cost: 50 Taka. Chal Dal: There is no delivery charge. Service charge is included in the product cost. BD Hut .com: Payment system is good. Free delivery in Dhaka. Mobile recharge. Loyalty point is given to customer. Return Policy is good. Ease of access is poor. Service Proposition: what kind of service are they offering. Mainly book‚ Apparel‚ Grocery items‚ sports item‚ beauty products‚ Food from restaurants. Customer perception:
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[pic] Westminster International College Module Title: International Economics Programme: BABS Semester: Four Academic Year Period: October 2012 - January 2013 Lecturer: Dr. Kui Juan Tiang Date of Completion and Submission: 17 December 2012 Submission Method: Online via turnitin Assessment Type: An individual type-written assignment Assignment Question: The attached article discussed the risks and rewards of China going global. Critically analyse China’s international
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SERVICE MARKETING IN BANKING SECTOR AND RECENT PERCEPTIONS IN MARKETING THOUGHTS OF SERVICES MARKETING IN BANKING Marketing approach in banking sector had taken significance after 1950 in western countries and then after 1980 in Turkey. New banking perceptiveness oriented toward market had influenced banks to create new market. Banks had started to perform marketing and planning techniques in banking in order to be able to offer their new services efficiently. Marketing scope in banking sector
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