sources provides an opportunity to learn what is already known‚ and what remains to be learned‚ about a particular topic. In addition secondary research includes government reports‚ industry studies‚ archived data sets‚ and syndicated information services as well as the traditional books and journals. Secondary research was conducted using books and journal articles and online sources (Athens). Books will be consulted when discovering‚ understanding and evaluating existing role model theories
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Pronto Pizza is a family-owned pizza restaurant in Vinemont‚ a small town of 20‚000 people in upstate New York. Antonio Scapelli started the business 30 years ago as Antonio ’s Restaurant with just a few thousand dollars. Antonio‚ his wife‚ and their children‚ most of whom are now grown‚ operate the business. Several years ago‚ one of Antonio ’s sons‚ Tony‚ Jr.‚ graduated from NYU with an undergraduate degree in business administration. After graduation‚ he came back to manage the family business
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Italian-American cuisine pizza · pasta · desserts | Employees | 140‚000+ | Parent | PepsiCo (1977–1997) Yum! Brands (1997–present) | Pizza Hut is an American restaurant chain and international franchise that offers different styles of pizza along with side dishes including salad‚ pasta‚ wings‚ breadsticks‚ and garlic bread. Corporately known as Pizza Hut‚ Inc.‚ it is a subsidiary of Yum! Brands‚ Inc.‚ the world’s largest restaurant company. As of 2012‚ there were more than 6‚000 Pizza Hut restaurants
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Express Tax Services Marketing Plan Group E Executive Summary 4 2.0 Situation Analysis 4 2.1 Market Summary 5 2.1.1 Market Demographics 5 2.1.2 Market Needs 6 2.1.3 Market Trends 7 2.2 SWOT Analysis 8 2.3 Competition 9 2.4 Product Offering 10 2.5 Keys to Success 11 2.6 Critical Issues 11 3.0 Market Strategy 11 3.1 Mission 11 3.2 Marketing Objectives 12 3.3 Financial Objectives
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In Service Marketing | | History of the Gaps Model The gaps model of service quality was first developed by a group of authors‚ Parasuraman‚ Zeithaml‚ Berry‚ at Texas A&M and North Carolina Universities‚ in 1985 (Parasuraman‚ Zeithaml & Berry). Based on exploratory studies of service such as executive interviews and focus groups in four different service businesses the authors proposed a conceptual model of service quality indicating that consumers’ perception toward a service quality
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OIS 3440 – 090 Case 10.2 Hamilton Marketing Services Executive Summary In the Hamilton Marketing Services case‚ we have a full-service pet-grooming company that has hired a company called Hamilton Marketing Services (a major marketing consulting firm that helps provide a wide range of marketing and advertising services) to help them with their pet-grooming business. The pet-grooming company called in with an idea to
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Chapter 2 Service Characteristics of Hospitality and Tourism Marketing OBJECTIVES: Describe a service culture. Identify four service characteristics that affect the marketing of a hospitality or travel product. Explain marketing strategies that are useful in the hospitality and travel industries. Ritz-Carlton is renowned for outstanding service. o the chain of eighty-five luxury hotels around the world‚ caters to the top 5 percent of corporate & leisure travelers In surveys of departing
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Accounting and Bookkeeping Services Marketing Plan Sorcerer ’s Accountant Marketing Vision Sorcerer ’s Accountant will fit the needs of transitional small businesses‚ dealing with the growing pains of leaving an owner-operator model to hiring employees and expanding. These clients will see that Sorcerer ’s Accountant is competitively priced‚ both compared with the market and with the substitute option of hiring their own bookkeepers. Clients will see that Sorcerer ’s Accountant is extremely
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pockets. If you look at the industry in 2013‚ one can clearly see that the traditional business model of record labels is about to vanish and market analysts even predict a further decline. Subsequently record labels begin to redevelop their role as a service provider that sells emotions instead of only planning the logistics behind the delivery of physical discs. The labels now try to move their customers from CD’s to other products. I. CD and Digital Music Sales with forecast
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Cyrus Topic: MARKETING DEBATE—Is Service Marketing Different From Product Marketing? MARKETING DEBATE—Is Service Marketing Different From Product Marketing? Marketing is the process of communicating the value of a product or service to customers. In addition‚ marketing might sometimes be interpreted as the ability of selling products and services. As the term "Marketing" may replace "Advertising" it is the overall strategy and function of promoting a product or service to the customer
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