Executive Summary California Pizza Kitchen (CPK) was founded in 1985 by Larry Flax and Rick Rosenfield with a vision of offering customers designer pizza at reasonable prices. CPK’s target market is geared towards affluent customers making $75‚000 annually‚ and over the span of 2 decades the business was able to grow from a single location into 213 locations across 28 states and 6 foreign countries. CPK generates revenue from 3 main sources: company restaurants‚ franchises‚ and royalties. CPK stands
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changes in competitive behaviour‚ marketing and customer service (Kotler‚ 2007:312). In other word‚ it is the automation of processes‚ controls‚ and information production using computers‚ telecommunications‚ software and ancillary equipment such as automated teller machine and debit cards. It is a term that generally covers the harnessing of electronic technology for the Information needs of a business at all levels. Ifezue (2003:38) lists some banking services that had been revolutionized through
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PIZZA HUT IN BRAZIL Question 2 1. Should Pizza Hut put more of its efforts in expanding in Brazil or somewhere in South East Asia? Why? 1.1 We shall respond to this question through a high level analysis of Pizza Hut’s respective business environment in Brazil and in South East Asia. 1.2 The business environment is the aggregate of all conditions‚ events‚ and influences that affect a company’s operations. It includes customers‚ competitors‚ stakeholders‚ suppliers‚ industry trends‚ regulations
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Organisational Structure of Pizza Hut - February 5th‚ 2011 Pizza Hut (corporately known as Pizza Hut‚ Inc.) is an American restaurant chain and international franchise that offers different styles of pizza along with side dishes including pasta‚ buffalo wings‚ breadsticks‚ and garlic bread. Pizza Hut is a subsidiary of Yum! Brands‚ Inc. (the world’s largest restaurant company[2]) with approximately 34‚000 restaurants‚ delivery/carry-out locations‚ and kiosks in 100 countries. President Charles
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Critically Analyse the Marketing Strategy and Marketing Mix of a recent successful Marketing innovation in the financial services industry. According to the OECD Oslo Manual‚ a marketing innovation is “the implementation of a new marketing method involving significant changes in product design or packaging‚ product placement‚ product promotion or pricing”. Research and development to create new marketing innovations in the services industry‚ and in particular‚ the financial services industry‚ is largely
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Case 33: California Pizza Kitchen California Pizza Kitchen (CPK) was co-founded in 1985 in Beverly Hills‚ California by Rick Rosenfield and Larry Flax. Rosenfield and Flax both hold the title of Co-President‚ Co-CEO‚ and Co-Chairman of the Board of Directors for California Pizza Kitchen. Susan Collyns‚ Chief Financial Officer‚ currently leads the financial team at California Pizza Kitchen which is faced with reducing the corporate income-tax liability while balancing the goal of the management
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SOCIAL MARKETING report Blood Brothers Campaign Mk418 social marketing Australia Red Cross Blood Service Executive Summary This Social Marketing Plan was commissioned by the Australian Red Cross Blood Service (ARCBS). The aim of the plan is to encourage the return of first time blood donors specifically Generation Y‚ males aged 18-25. The lack of returning donors especially young people has prompted the need for strategy to “win-back” one time only donors. Analysis
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Running Header: MCBRIDE FINANCIAL SERVICES MARKETING PLAN McBride Financial Services Marketing Plan McBride Financial Services Marketing Plan McBride Financial Services is a small mortgage lender just starting out. The company’s headquarters is located in Boise‚ Idaho. The firm’s main focus will be in standard‚ FHA‚ and VA loans for home refinancing and purchasing. The company hopes to increase its offices into Wyoming‚ Montana‚ North Dakota and South Dakota. In this paper
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Model of Service Quality 2 2-2 Variations of the Gaps Model Five Service Quality Gaps Variations of the Gaps Model Six Service Quality Gaps Variations of the Gaps Model 13 Service Quality Gaps (Gaps Model gone wild) Chapter Conceptual Framework of the Book: The Gaps Model of Service Quality The Customer Gap (Sometimes referred to as Gap 5) 2 The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – The Service Design and
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Effectiveness of Services Marketing at IRCTC – with reference to Lucknow Region Overview Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of the Indian Railways that handles the catering‚ tourism and online ticketing operations of the railways. It has been set up by the Ministry of Railways with the basic purpose of hiving off entire catering and tourism activity of the railways to the new Corporation so as to professionalize and upgrade these services with public-private
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