Problem Statement The growth and development of tourism in Trinidad from 2002–2007 and its effects on the economy and society. Statement of the Problem Tourism plays a major role in the growth and development of Trinidad. Many initiatives have been put in place to expand the industry. The government of Trinidad is committed to establishing and implementing standards of development and maintenance for the tourism industry. They try to maintain all the tourist attractions such as beaches and museums
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Services Marketing Case Study 1. Introduction to JetBlue and the JetBlue experience. How is it related to the overall business strategy? JetBlue was a low cost carrier operating in the US‚ serving a niche segment. It had different offerings for the customer segment it served. Value Proposition in JetBlue context: Simplified Maintenance High Manpower utilization Efficient scheduling – in the New York route Was voted the best airlines in terms of Customer Satisfaction Need
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MGT 430: Exam 1 -Service: deeds‚ efforts‚ or performances -Goods: objects‚ devices or things -The distinction between goods and services is not perfectly clear -A product can be classified as either a good or a service -Scale of Market Entities: the scale that displays a range of products along a continuum based on their tangibility ranging from tangible dominant to intangible dominant -Tangible Dominant: goods that possess physical properties that can be felt‚ tasted‚ and seen prior to
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The success of the service marketing depends upon addressing a number of key issues‚ like what a company is going to produce; how much it is going to charge; how it is going to deliver its products or services to the customer. Traditionally these considerations were known as the 4Ps (Product‚ Price‚ Place and Promotion). But as marketing became a more sophisticated discipline‚ a fifth P was added (People). And recently‚ two further Ps were added‚ mainly for service industries (Process and Physical
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The GAP MODEL in SERVICES MARKETING GAP 1 The gap between the customer expected service and company perception of customer expectation. |Inadequate market research. |Design‚ conduct and implement appropriate market research. | |Poor communication between customers and management and between|Design and implement an upward communications programme. | |front line employees and managers. |
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Tourism is travel for recreational‚ leisure‚ or business purposes. The World Tourism Organization defines tourists as people "traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure‚ business and other purposes".[1] Tourism has become a popular global leisure activity. After slowly recovering from the contraction resulting from the late-2000s recession‚ where tourism suffered a strong slowdown from the second half of 2008 through the
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Sport and Adventure Tourism Simon Hudson‚ PhD Editor The Haworth Hospitality Press® An Imprint of The Haworth Press‚ Inc. New York • London • Oxford © 2003 by The Haworth Hospitality Press‚ an imprint of The Haworth Press‚ Inc. All rights reserved. No part of this work may be reproduced or utilized in any form or by any means‚ electronic or mechanical‚ including photocopying‚ microfilm‚ and recording‚ or by any information storage and retrieval system‚ without permission in writing from
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MALAYSIA THE IMPACT OF TRAVEL &TOURISM ON JOBSANDTHE ECONOMY CHAIRMAN: Sir Ian Prosser Chairman Six Continents PLC VICE CHAIRMEN: Donald Carty Chairman‚ President & CEO American Airlines Jean-Marc Espalioux Chairman of Management Board & CEO Accor S.A. André Jordan Chairman Lusotur S.A. Jonathan S. Linen Vice Chairman American Express Company Vincent A.Wolfington Chairman Carey International‚ Inc. EXECUTIVE COMMITTEE: Peter Armstrong President & CEO Rocky Mountaineer
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CLOTH WASHING SERVICES [pic] Clean Freak- your smartness‚ our Pride The word “laundry” means the removal of stains‚ washing and finishing (ironing and finishing) storage of all types of clothes and articles Reasons for laundering clothes 1. To remove perspiration which if not removed may damage the garment. 2. To remove dirt and grease which may discolour the garment or cause them to smell. 3. Launder clothes for hygienic purposes. Dirty clothes may carry germs which bring about
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ANALYSIS OF THE TOURISM DESTINATION – CONCEPTUAL–METHODOLOGICAL ASPECTS. CASE STUDY: THE NORTHERN OLTENIA OR OLTENIA BENEATH THE MOUNTAIN FELICIA–AURELIA STĂNCIOIU‚ OCTAVIAN ARSENE‚ NICOLAE TEODORESCU‚ MIRELA MAZILU‚ IOAN COSMESCU‚ ROXANA CRISTINA MARINESCU Felicia–Aurelia STĂNCIOIU‚ Professor PhD Academy of the Economic Studies‚ Bucharest Octavian ARSENE‚ Director of the General Board for Development and International Relations‚ Ministry of the Small and Middle Enterprises‚ Trade‚ Tourism and liberal
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