The funeral services industry is one industry that is seemingly recession proof. In the near future‚ no one is going to stop dying. It is a natural part of the life cycle‚ and when you or a loved one does expire‚ there will always be funeral directors reaching out a hand to help you and your family through one of the most difficult times an individual or family will have to face. Though under one broad term‚ funeral services actually include many sub categories‚ as well as many ways the practice
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Module - 1 Meaning: According to Philip kotler Service:-“any act or performance that one party offers to another that is essentially intangible and does not result in the ownership of anything. Its production may or may not be tied to the physical product.” According to leonard l.berry “Goods can be defined as objects‚ devices or things‚ whereas services can be defined as deeds‚ efforts or performances.” Characteristics of services: Intangibility: • Cannot be seen like the physical products
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SOLAR POWERED DC WATER PUMP A Project Paper Presented to the Faculty of Electrical Engineering Department ADAMSON UNIVERSITY Manila In Partial Fulfillment Of the Requirements for the Degree Bachelor of Science Major in Electrical Engineering BAUZON‚ KERVIN BIGAY‚ AR-JAY DALUMPINES‚ DAVE MARK M. DELA CRUZ‚ ENGRED T. LOPEZ‚ JOHN LESTER P. Co-Author: Mr. LemuelMaghuyop MARCH 2012 ii APPROVAL SHEET In partial fulfillment of the requirements for the Bachelor of Science in
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8 Rules For Good Customer Service Good Customer Service Made Simple Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want‚ but unless you can get some of those customers to come back‚ your business won¹t be profitable for long. Good customer service is all about bringing customers back. And about sending them away happy happy enough to pass positive feedback about your business along
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Administrative services are provided by an outsource organization for meeting the human resources and administrative needs and requirement of clients by keeping the all employment related issues‚ problems and risks along with liabilities. The provider of administrative services offers all types of solutions to its clients. The term for administrative services was established during the last decade of the previous century. The administrative service provider offer many types of services and most of these
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of Marketing Chapter 8 Product‚ Services‚ and Branding Strategy 1 Product‚ Services‚ and Branding Strategy Topic Outline • What Is a Product? • Product and Services Decisions • Branding Strategy: Building Strong Brands • Services Marketing 2 What Is a Product? Products‚ Services‚ and Experiences Product is anything that can be offered in a market for attention‚ use‚ or consumption that might satisfy a need or want. • Apple IPod‚ Toyota‚ Caffé Mocha at Starbucks Service is a form of product
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Place Domino’s entered India in 1996 through a franchise agreement with Vam Bhartia Corp. The first outlet was opened in Delhi. With the overwhelming success of the first outlet‚ the company opened another outlet in Delhi. By 2000‚ Domino’s had a presence in all the major cities and towns in India. By March 2000‚ Domino’s opened 37 outlets all over India. Between April 2000 and February 2001‚ Domino’s set up 64 more outlets in India. Delhi had the maximum number of outlets – 17‚ followed by Mumbai
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`After reading “The truth about markets” by John Kay‚ I was fascinated by the arguments made by the author regarding factors which differentiates between poor and rich states because I have always wondered why countries like UK and USA are so much richer than the country I came from‚ Malaysia. I genuinely felt that I had a better understanding of a wealth of general economic issues like the collapse of the stock market. I also find myself particularly interested in understanding how the market operates
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impact of technology in increasing Malaysia’s quality of the service industry. 1.0 Introduction Nowadays‚ with the continuous growth of competition in the market place‚ understanding customer satisfaction has become very important in service industry (Chun Wang‚ 2006). The role of technology in service industry has helped a lot of organizations to reduce unnecessary expenses and uncertainties. It has been used to standardize services by reducing the customer interface (Quinn‚ 1996). On the other
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TablesChapter One Introduction 4 1.1 Background of Chinese Internet service industry 5 1.2 Background of Tencent 7 1.3 The current events - Tencent VS 360 Safeguard 9 1.4 Scope‚ sources and methodology 10 Chapter Two: Literature Review 12 2.1 PEST analysis 12 2.2 SWOT 15 2.3 More on the difference and relationship between PEST and SWOT 16 2.4 Marketing Mix (4P) in Internet contexts 17 λ Products or services 19 λ Price 22 λ Place 24 λ Promotion 25 2.5 Porter’s
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