part played by the holiday representative in creating a safe and healthy holiday environment. I will include a description of the risks and hazards and the ways in which representatives can minimise these risks. Health and safety terminology Tour operators rely on their staff to diligent when carrying out their duties and vigilant when identifying potential hazards & areas of risk. Diligent-showing care Vigilant- being watchful against danger Hazard- anything that can cause harm Risk- the chance‚
Premium Occupational safety and health Hotel Tour operator
Date: 2010 Title: 9/11 speech Author: George Bush Text Type: Speech (oral presentation) Gender: Male Culture: American This speech was given by George Bush on the evening of the September the 11th attack. This speech explains to the nation the terrible crisis that had just happened and encourages all American that it is a time to unite and fight this terrorism that had “shook the foundation of buildings but not the foundation of America”. This is a time where America was under the attack
Premium
BTEC National Level 3 Travel and Tourism 2010 13 Unit 13: Tour Operations Unit 13 Tour Operations Unit 13 Overview 10 Credits Tour operators play a very important role in travel and tourism‚ by arranging the package holidays that are such an important feature of life in the 21st century. Tour operators are at the forefront of today’s travel and tourism sector‚ seeking out new destinations and holiday experiences to satisfy the ever-changing needs and expectations of travellers
Premium Travel agency Tour operator TUI AG
of business that operate within the tourism industry Travel agencies can be categorized briefly into three different types‚ they are include: 1. In bound Tour Operators 2. Outbound Tour Operators 3. Corporate Travel Service Agencies 4. Land operators – Cooperation among travel agencies. For inbound tour operators‚ the customers are mainly tourists and visitors from foreign countries such as USA‚ England and Japan. About the tour operations‚ mainly local sightseeing tours such
Premium Travel agency Tour operator Computer reservations system
integration is when an organisation own companies on two or more levels of the buying chain. Examples of this can be found within “The Big 4‚” all of them own an airline‚ travel agent and a tour operator. The companies have until recently used different names for their travel agency‚ airlines and tour operators‚ but now they are power branding their companies so that customers can see whom they are booking with. An example of this is TUI UK‚ which has rebranded its companies using the Thomson
Premium Travel agency Airline TUI AG
review brochures and methods of distribution used to sell holidays . - Understand strategic and tactical decision making for tour operators Decision making Strategic Scenario : You are in tourism company employee competence Tour Operators for tourism and your General Manager asked you to write a full report about the work of Tour Operators be able to review brochures and methods of distribution used to sell holidays .and strategic
Premium Decision making Tour operator Tourism
Travelling out of the UK‚ to another country‚ defines Outbound Tourism Tour Operator A tour operator is a company that plans out a holiday for a family Examples: • Thomas Cook • First Choice The role of tour operators is to plan out a holiday for a family; they do this because they want to provide a suitable holiday‚ worth the money of the customer‚ because their aim is to make a profit. The sector that Tour Operator falls under is the Private Sector‚ because their main aim is to make money
Premium Travel agency Tourism Tour operator
Chapter 1 Introduction Hospitality Industry is dynamically growing in the recent years‚ not only in the number of tourist but also the number of it’s different fields. One of these is the expansion of Travel Agencies. Travel Agency is one of the service intensive industries and indispensible among the tourism business. But what is the specific role of travel agency in the hospitality industry and how does it affect the whole industry. Travel Agency is defined as a retail business selling travel-related
Premium Travel agency Travel Computer reservations system
Kuoni Travel Kuoni travel was founded in 1906 by Alfred Kuoni in Switzerland and it has been a long haul tour operator since 1966. Kuoni travel offers dream holidays to over 70 countries in the world. These holidays are luxurious and tailor made to fit the needs and wants of the customers. They offer a range of holidays such as secluded tropical island getaways‚ once in a life time safari trips and amazing city breaks. They also offer family holidays‚ all inclusive‚ beach‚ golf‚ spa and wedding
Premium Travel agency Travel Customer service
(Back office operations) The operations that are dealt with in the back office of travel agents include customer letters of complaints . Many different types of customers are dealt with in the travel and tourism Industry; therefore the complaints that are faced can vary. Customers can complain by written a letter ‚ which is very common .letters should be dealt with by looking at the problem ‚ solving it and relying to the customer and hopefully they are satisfied and will remain a customers
Premium Travel agency Tour operator Data Protection Act 1998