Journal of Economic & Administrative Sciences Vol. 26‚ No. 1‚ June 2010 (27 -51) Factors Affecting Switching Behavior of Mobile Service Users: The Case of Jordan Dr. Mohammad Suleiman Awwad Mr. Bashar Awad Neimat Mutah University Al-Hussein Bin Talal University Jordan Abstract This study aims at identifying the most critical factors affecting the customer switching behavior for mobile service providers in Jordan. A number of 580 questionnaires distributed to a random sample of Jordanian mobile
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Computers in Human Behavior 28 (2012) 129–142 Contents lists available at SciVerse ScienceDirect Computers in Human Behavior journal homepage: www.elsevier.com/locate/comphumbeh Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs‚ social influences‚ and personal traits Shuiqing Yang a‚ Yaobin Lu a‚⇑‚ Sumeet Gupta b‚ Yuzhi Cao a‚ Rui Zhang c a School of Management‚ Huazhong University of Science and Technology‚ Wuhan 430074‚ PR China
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MGMT 312 Human Resources Management Term Project Recruiting Customer Hotline Operator for a 5-star resort hotel in Macao JOB ANALYSIS Collecting Job Analysis information: Interview The information use as job analysis about the job duties and requirement are collected through interview job incumbents and supervisors. As long as to learn and understand the practices in reality and necessary human traits to that particular position. To form a structured interview
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Executive Summary NTT DoCoMo is currently the largest wireless telecommunications services provider in Japan‚ with 52% of the mobile phone service market share. However the saturation of the Japanese wireless telecommunications market has resulted in the erosion of NTT DoCoMo’s profits‚ threatening its long-run business sustainability. Therefore‚ this report seeks to provide insights about the dynamic interaction of NTT DoCoMo’s business strategy with its competitive environment and it also seeks
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MZUMBE UNIVERSITY SCHOOL OF BUSINESS MBA (CORPORATE MANAGEMENT) PRODUCTION AND OPERATIONS MANAGEMENT “An Examination on the Strategic use of Information Technology in Tanzania Service Industries in Achieving and Sustaining Competitive Advantage and Suggestions for improving their effectiveness” ACRONYMS GDP ICT IT SME TCRA HIV TB Gross Domestic Product Information and Communication Technology Information Technology Small and Medium Enterprises Tanzania Communications Regulatory Authority
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BICT LEVEL 300 MIS ASSIGNMENT JOHN NII ARMAH HAMMOND POSTINO DUGLE 20081462 20081467 MOBILE MONEY TRANSFER IN GHANA‚ CHALLENGES AND ECONOMIC BENNEFITS INTRODUCTION The introduction of mobile money service is taking place in isolation but in parallel with the advent and expansion of other financial electronic payments services. One of these is E-Zwich‚ an electronic platform that enables the loading and spending of electronic cash and also allows the settlement of inter-bank claims
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13 15 18. H. HANDSETS AND HARDWARE 15 19. I. GSM SYSTEM AND THE SIM-CARD 16 20. J. THE WEB-SITE AND CUSTOMER INTERFACE 17 21. K. SCOPE FOR ENHANCEMENTS AND FUTURE TECHNOLOGY 4G/LTE 17 22. L. BACK-OFFICE AND CUSTOMER CARE 23. M. THE NETWORK OPERATOR 24. N. REGULATORY 25. O. CHURN 18 20 20 26. 3. THE OPPORTUNITY 27. A. OPPORTUNITY 22 22 28. B. STRATEGY 22 29. C. PROVISIONING AND MANAGEMENT 25 30. D. INFRASTRUCTURE 25 31. E. MULTI-IMSI APPROACH. 27 32. F. MULTI-NETWORK VPN 27 33. G
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1.Executive Summary Nokia is one of the world’s largest cell phone companies who follow a particular customer driven marketing strategy‚ which can be considered as a model for other company. Nokia segmented the market of world according to their economic condition and then try to targeting as much as they can. Suppose‚ Nokia itself launch varieties models of mobiles at varieties prices and positioning itself as more for more‚ the same for less and less for much less. They also try to bring their
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FACULTY OF ECONOMICS AND BUSINESS ADMISTRATION‚ UNIVERSITY OF OULU WORKING PAPERS ____________________________________________________________ ________ No. 26 ____________________________________________________________ ________ Kaisa Koskela‚ Teea Palo (Editors) CONSUMER BEHAVIOR AND VALUE CREATING NETWORKS IN MULTIMEDIA MOBILE SERVICES − RESULTS OF ROTUAARI PROJECT ____________________________________________________________ ________ OULU 2007 Timo Koivumäki Jaana Tähtinen
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International Journal of Information Management 30 (2010) 289–300 Contents lists available at ScienceDirect International Journal of Information Management journal homepage: www.elsevier.com/locate/ijinfomgt Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China Zhaohua Deng a‚∗ ‚ Yaobin Lu a ‚ Kwok Kee Wei b ‚ Jinlong Zhang a a b School of Management‚ Huazhong University of Science and Technology‚ 1037 Luoyu Road‚ Hongshan District‚ Wuhan‚ China
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