your experience in interacting / dealing with our representative? 1. Very pleasant 2. Pleasant 3. Average 4. Unpleasant 5. Very Unpleasant …..................... 2. How do you find the availability and query handling capabilities of our customer service executive? Please rate on scale of 1-5‚ 1- being extremely unsatisfactory 5- being extremely satisfactory …....................................... 3. How do you find the process of document request? 1. Very convenient 2. Convenient
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Assessment of an Enterprise-Level Business System BSA/400 May 16‚ 2011 Abstract * This paper discusses the importance of systems requirements and the areas relevant to the assessment of an enterprise-level business system. By identifying process mapping methodologies and process mapping tools IT professionals are able to form a complete assessment of current business systems and future needs. * Introduction * The System Development Life Cycle (SDLC) is a process that involves
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A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
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Bank mergers have increased rapidly in the past few years. Many wonder are so many mergers really necessary. The consolidation of two large banks could affect the relationship between the community‚ customer and the employee. Along with the merging of the two industries comes change for everyone involved. There is a lot of competition in the banking industry‚ which is the main reason for so many bank mergers. Bank mergers can improve competition and can be beneficial to the community if both
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Customer Perceptions of Bank Service Quality in a Developing Country: Some Evidence from the Turkish Republic of Northern Cyprus Hüseyin ARASLI - Salih KATIRCIOĞLU - Salime Mehtap SMADI Eastern Mediterranean University‚ TRNC Hüseyin Araslı is an Assistant Profesor of Management at Eastern Mediterranean University. He has been teaching management courses for 8 years in Tourism Department and recently published several articles in different journals; for example‚ in journal of small business managment
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during the early 1990s. The approach to such reforms in India has been one of gradual and non-disruptive progress through a consultative process. The emphasis has been on deregulation and opening up the banking sector to market forces. The Reserve Bank has been consistently working towards the establishment of an enabling regulatory framework with prompt and effective supervision as well as the development of technological and institutional infrastructure. Persistent efforts have been made towards
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SUMMER TRAINING REPORT SUBMITTED TOWARDS THE PARTIAL FULFILLMENT OF POST GRADUATE DEGREE IN MASTER OF BUSINESS ADMINISTRATION Project Report On WORKING ANALYSIS & CUSTOMER RELATIONSHIP Of NATIONALIZED BANK [pic] SUBMITTED BY: SAPNA JAISWANI_ MBA (2007-2009) SCHOOL OF MANAGEMENT LAXMI NARAYAN COLLEGE OF TECHNOLOGY BHOPAL (M.P.) SUMMER TRAINING REPORT SUBMITTED TOWARDS THE PARTIAL FULFILLMENT OF POST GRADUATE DEGREE IN MASTER OF BUSINESS ADMINISTRATION |[pic]
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Interviewee: Ms. Evangeline V. Distajo Interviewer: Princess Erica Eno Mary Ann Angana Leizyl Yasay Ashley Gocila Kenneth Russell Nipit Hazel Tunay Lorenz Matematico Eno: When does the company started? Who is the founder/ owner of this company? Ms. Distajo: Our company just started last January 1st week of 2012 as branch located at Brgy. San Jan Taytay‚ Rizal. The founder and owner is Mrs. Arsenia A. Distajo. Eno: How many doctors and nurses are employed in this company
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Age: ________ Level of study: Foundation / Degree/ Masters / Others: ______________ 1. Would you be interested in attending a Jumble Sale at the end of the year? Yes No Maybe 2. Where do you prefer the Jumble Sale to be held? UTAR PJ PE Block UTAR PJ PC Block UTAR PJ PD Block 3. Have you ever been to a Jumble Sale? Yes (proceed to Question 5) No (proceed to Question 4) 4. Kindly state a reason for your answer on question 3. 5. Choose the type of clothing that you are
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Your Spiritual Gifts | | | | |Gift | | | |Measure of Spiritual Gift | | | |Score | | | |
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