sources used A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television‚ a safe‚
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MGMT 312 Human Resources Management Term Project Recruiting Customer Hotline Operator for a 5-star resort hotel in Macao JOB ANALYSIS Collecting Job Analysis information: Interview The information use as job analysis about the job duties and requirement are collected through interview job incumbents and supervisors. As long as to learn and understand the practices in reality and necessary human traits to that particular position. To form a structured interview
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The Floating Resort The Floating Resort By: Brittany Contreras SCC Janelle Hoffman HRM 160 April 6‚ 2011 The Floating Resort A cruise is defined as “to make a trip by sea in a liner for pleasure‚ usually calling at a number of ports.” It is similar to a mobile resort (Dowling‚ 2006‚ p. 1). Why be on land when there is an option to travel on top of the beautiful ocean waters? The cruise industry has grown phenomenally in the last thirty-six years-from
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Case Study —— Service Quality at the Excelsior Hotel Kristen Adams had recently transferred to the Excelsior Hotel to improve the level of customer service. She had been with the company for five years and had been quite successful in improving the level of customer satisfaction at the two previous hotels to which she had been assigned. Kristen knew that the Excelsior was going to be a real challenge. The mix of business was 60 percent individual transient guests and 40 percent group business
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travel agencies Global Premium Hotels Ltd (Economy to Mid-Tier Hotels A.K.A Budget Hotels) Threats Faced by Global Premium Hotels Ltd Demographic Segments Sociocultural Political/Legal Technological Economic Porter’s Five Force Model of Industry Competition Threat of New Entrants The threat of new entrants into the hotel industry is generally low‚ due to high barriers to entry. However‚ comparing budget and boutique hotels‚ the threat of new entrants is significantly
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Case Study: Troubleshooting Information Systems at the Royal Hotel This is a case of Blake‚ a young‚ inexperienced professional‚ taking on an internship with a consulting company‚ who assigns him to manage the Royal Hotel in New York City‚ a luxury hotel which catered to businesses and had a large number of repeat guests. This case emphasizes the difficulties Blake faces in helping the hotel consistently keep the rooms in excellent condition while trying to implement ways to make it happen. Also
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17‚ No. 3‚ May 2009‚ 287–301 Eco-tourism and luxury – the case of Al Maha‚ Dubai Chris Ryana ∗ and Morag Stewartb a b Tourism and Hospitality Management‚ University of Waikato‚ Hamilton‚ Waikato‚ New Zealand; The Emirates Academy‚ Dubai‚ United Arab Emirates (Received 4 January 2008; final version received 17 July 2008) This paper examines the issues raised by Al Maha in the United Arab Emirates (UAE)‚ a 27 km2 resort within the 225 km2 Dubai Desert Conservation Zone that offers luxurious
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HALINA MOUNTAIN RESORT A Case Study Submitted By: Richmond L. Chua Subject: MG11A Section: 1D (4-6pm) Summary Halina Mountain Resort I. Statement of the Objective The objective of the study is to gain broader views on the analysis of the subject’s (Halina Mountain Resort) vital components and areas which are directed towards the success of the company’s establishment. In this study‚ certain factors are taken into consideration to determine whether changes or improvements
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Research Proposal: Integrated CAD and Design for Six Sigma System (DFSS) for Product Design Revenue and market share are closely linked to how successful an organization manage its new product development process. An early launching and better management of quality could bring significant value to organization and customers. Defining‚ understanding and fulfilling customer requirements are key elements to ensuring a successful product. Six Sigma as a business improvement methodology (DMAIC – Define
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------------------------------------------------- ------------------------------------------------- ------------------------------------------------- PROJECT REPORT ------------------------------------------------- SUBJECT: STRATEGY FORMULATION & IMPLEMENTATION ------------------------------------------------- ------------------------------------------------- TGM Corporation ------------------------------------------------- ------------------------------------------------- -------------------------------------------------
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