A STUDY ON CONSUMER BUYING BEHAVIOUR OF MOBILE PHONES IN INDIA Synopsis of Introduction Consumer behavior refers to the mental and emotional process and the observable behavior of consumers during searching‚ purchasing and post consumption of a product or service. Consumer behavior involves study of how people buy‚ what they buy‚ when they buy and why they buy. It blends the elements from psychology‚ sociology‚ socio- psychology‚ anthropology and economics.
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important force between easyJet and larger “flag carriers” such as Air France and Lufthansa on short haul routes (where price may be more critical) Switching costs are low – it is not difficult to change airlines (although routes flown may dictate consumer behaviour). In the airline business‚ particularly on long haul routes‚ price is only one competitive factor – quality of service and added value both differentiate the products strongly. easyGroup (the brand owner of easy)‚ as a relatively
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C H A PTE R CONSUMER BEHAVIOUR AND TARGET AUDIENCE DECISIONS 3 Chapter Objectives • To understand the consumer decision-making process and how it varies for different types of purchases. • To understand various internal psychological processes‚ their influence on consumer decision making‚ and implications for advertising and promotion. • To understand the similarities and differences of target market and target audience. • To understand the various options for making a target audience decision
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this purpose‚ Porter identified a range of interrelated generic activities common to a wide range of firms. The resulting model is known as the value chain. According to Porter (1985)‚ " Competitive Advantage arises out of the way firms organise and arrange discrete activities". Through using the Value Chain‚ the activities performed by a firm competing in a particular industry can be grouped into categories as shown in the model below: Upstream Activities Downstream Activities Porter distinguishes
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assessing any industry that they are currently in or are thinking about entering into. Assessing the industry in this manner reveals why the industry is profitable (Porter‚ 2008) and is an essential part of a well developed business strategy. The main points of the article consist of an assessment of each of the five competitive forces that Porter believes shape competition. The first force is threat of new entrants. One of the most important things to consider under this category is what they call “barriers
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PORTER ’S VALUE CHAIN ANALYSIS The porter’s value chain is a model that helps to analyze specific activities through which firms can create value and competitive advantage. There are two activities in value chain which are: Primary activity – directly concern with creating and delivering a product. Support activities – not directly involved in production‚ may increase effectiveness or efficiency. PRIMARY ACTIVITIES | DESCRIPTION | Inbound Logistic | * Concerned with receiving
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Introduction 2.Substitute products 3.Bargaining power of customers 4.Bargaining power of suppliers 5.Entrance barriers 6.Usefulness of the Five forces 7.Limitations of the five forces Model 8.Porter in the airline industry/Ryanair Introduction The model of the Five Competitive Forces was developed by Michael Porter in his book Competitive Strategy: "Techniques for Analyzing Industries and Competitors" in 1980. Since that time it has become an important instrument for analyzing an organisations industry
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Migrant Hostel 1. What atmosphere is created in the first sentence- look especially at the verbs. 2. Explain the simile of the homing pigeon in verse 2 and how this defines the people in the migrant hostel 3. What are the “memories of hunger and hate” These memories include a ‘hunger’ or desperation for peace and safety as well as physical hunger‚ from WW2 events (bombing of supply ships and train rails etc.) The hate refers to the enemy side in the war‚ as well as the events‚ the causes‚ the
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პიტერის პრინციპი კანადელმა პედაგოგმა ლოურენს პიტერმა ჩამოაყალიბა დებულება‚ რომელმაც მას მთელს მსოფლიოში გაუთქვა სახელი. დებულების თანახმად‚ იერარქიულ ორგანიზაციებში გამუდმებით ხდება კომპეტენტური თანამშრომლების დაწინაურება და თანამშრომლები იღებენ უფრო მაღალ თანამდებობებს მანამ‚ სანამ იმ დონეს არ მიაღწევენ‚ რომლის შესაბამისი მოვალეობების შესრულება მათ ძალებს აღემატება. პიტერის პრინციპის თანახმად‚ იერარქიულ სისტემაში ნებისმიერი თანამშრომელი აღწევს თავისი არაკომპეტენტურობის დონეს. სწორედ აქ‚ არაკომპეტენტურობის
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OGE – listing of weekly topics Wk1 – Organisation and Management overview Individual and group relationships Structures – Hierarchy‚ Matrix Organisational environment Organisational iceberg Cultural Web Management Theory – including; Classical Approach Human Relations Approach Made in Britain – business examples Wk 2 – Diversity Individual Differences Definitions Wk 3 - HRM‚ Perceptions and Communications History of HRM Research examples‚ theory and practice Links to strategy
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