Customer is at the centre of everything we do in an organisation. Discuss this statement and how an organisation can benefit from listening to the “voice of the customer”. Introduction Can a business exist without customers who buy the products? Is there a star product with no customers buying it? The only way for a product to become “the star product” is by having many people buying it. Thus the customer becomes the lynch pin of everything we do in organisations. Consequently‚ today’s competitive
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airport‚ I took notice of a big mall which had been constructed in my absence and this prompted me to list it as one of the vacation route destination. On that fateful day‚ my friend accompanied me to the mall‚ where we watched a movie‚ did some shopping and had great food in a restaurant. We had lots of fun strolling along the alley when a sudden and deafening explosion occurred resulting to chaos and disarray. The building was smoky‚ dusty and filled with debris all over and hence‚ it took us quite
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all levels of staff; 2) Programme and Performance: Solid accomplishments of shopping malls on environmental sustainability‚ including resources and energy saving‚ waste management‚ improving on environmental quality such as noise control and indoor air quality; 3) Partner Synergy: Shopping malls’ effort on encouraging stakeholders to achieve synergy on environmental sustainability. All measures and practices by the shopping mall management which contribute to environmental sustainability are regarded
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Project Charter Document Project Name: SMART SHOPPING CART Department: RETAIL Focus Area: SHOPPING Product/Process: STORES Prepared By Document Owner(s) Project/Organization Role Sajadul Hussain‚ Hemapriyadharshini SampathKumar‚ Mounika Maroju‚Akyra Duncan‚ Swetha Alluri To develop a smart shopping cart with high standards in order to attain a good customer satisfaction. This can improve the sales and provides profit to the company. Project Charter Version Control Version Date Author Change
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facilities and resources have become insufficient‚ leading to chronic overcrowding and patients not being treated efficiently -- sometimes in the case of an emergency. This article aims to analyze and understand the functionality of the Ryerson Medical Centre‚ through conducting in-field research and
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STUDY OF CONSUMER BEHAVIOR IN SHOPPING MALLS INTRODUCTION Marketplaces in urban demographic settings attract a large number of buyers and sellers‚ which can be termed as market thickness. The co-existence of many shopping malls with traditional markets in a marketplace causes market congestion. This problem may be resolved by developing small kiosks for transactions and allowing consumers to test out customised products and services from the main stores The growth of market share for specialised
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------------------------------------------------- Background of GAP GAP is an American clothing and accessories retailer based in San Francisco‚ California. It is a part of the group with the same namesake ‘The GAP‚ Inc’. It was founded in 1969 as a single store by Donald G. Fisher and wife Doris. The store’s merchandise consisted of Levi’s and “Long Playing” records; later they came up with their own private label in 1974. The GAP‚ Inc today is one of the world’s largest specialty retailers‚
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management of the company was innovative and risk-taking. This is understood by looking at the expansion rate of ABCLC between the periods of 2006-2007‚ whereby the company acquired five Group operations. Furthermore‚ the table below shows the growth in centre numbers of ABCLC‚ and it is apparent that the expansion is rapid. This shows that ABCLC risk taking culture‚ whereby the focus is on pressing growth. [pic] At ABCLC‚ there is also a strong sense of purpose as they have built their cultures around
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Brick-and-mortar shopping In today’s economic society people are more cost conscious and look for sales and deals when they make purchases. As people are becoming more frugal in their spending‚ there are still millions of dollars spent annually on purchases. Today’s technology has helped with finding the best deals and although the basic concept of shopping has not changed‚ the way people shop has changed from brick-and-mortar shopping to logging online and shopping. When
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You have it“ claims that malls have negative effect on people. In author‘s opinion‚ shopping centres make people sick: they usually get tired very fast‚ feel anxious and even lost the perception of place and time. The disease‚ which has got the name Mallaise‚ has such sypmtoms as: difficulties in concentrating‚ extreme nervousness or unjustified worries. This sickness affects people who usually hates shopping or just wandering around the mall. William Kowinski even confessed that he also suffers
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