YOU????? “OF COURSE! OUR BUSINESS IS SERVICE.” What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE‚SERVICE SERVICE Webster’s New World Dictionary -the act or means or serving To serve is to: “provide goods and services for”&“be of assistance to.” With thousand of guest encounter each day‚ it is critical for us to give exceptional service at each encounter And that’s a challenge! The Pineapple Tradition
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THE THIRD SPACE Four months to the elections and the idea of a third front has been floated into the political picture of India. “We are aligning non-Congress‚ non-BJP parties in both houses‚" JD-U chief Sharad Yadav said at a joint press conference of the ‘third front’. Indian politics stands at an emergent juncture. The dominant (in terms of seats) and ruling party Indian National Congress (INC) is drastically losing popularity after a plague of scams. Critically‚ mass media touts Bharitya Janta
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Sustainability in Hotels the hospitality sector are relatively straightforward to record and interpret (e.g. occupancy percentages‚ capitalization rates‚ RevPAR‚ etc.)‚ sustainability has remained intrinsically difficult to quantify. Sustainability issues touch on nearly all aspects of hotel ownership and management‚ necessitating the alignment of environmental‚ social‚ and financial factors to promote responsible business operations over time. Despite the lack of clear‚ universally accepted metrics
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Prof. Swartz English 100 4 October 2011 Hotel Rwanda‚ Terry George’s 2004 film about the Rwandan genocide‚ is caught in a situation with other genocide films that leads to some viewers to object to it while others are strongly drawn to it and everything between these two extremes. That situation is one where some find that the film fictionalizes and understates its events whereas others find that it represents a gateway through which the audience learns more about the relatively overlooked genocide
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M. Frans DJIKSTRA Business Manager at OLVEA Fish and Oil. M. Frans DJIKSTRA works as Business Manager at OLVEA Fish and Oil. OLVEA Fish and Oil is a family company belonging to the SIRH Group that has been founded many years ago by Marc Daudruy. The headquarter and the factory are both located in Saint-Léonard close to Fécamp(76). The company manufactures many different kind of oils‚ gather in two mains categories: Fish oils and Vegetable oils. Fish oils are used for animal feed‚ oil concentration
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Jayanthi watte‚ Midigama‚ Ahangama. 10th December 2012. Manager Human Resources‚ Hotel Galadari‚ 64‚ Lotus Road‚ Colombo 1. Sir‚ I am a final year undergraduate in Ayurveda Medicine at the Institute of Indigenous Medicine‚ University of Colombo and have completed a special course in Ayurveda Beauticulture
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very well known but it was not clear what is the best corporate branding strategy without destroying the value of each individually branded hotel and loosing a customer. A new branding strategy proposing an increased customer profitability and lifetime value is needed. Company. Rosewood is a 25 years old luxury private hotel management company having 12 hotels in different countries. The company is known by unique‚ “one-of-a-kind properties” with very luxury style. The total rooms capacity worldwide
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Monique Chenard Hotel Security Kathyrn Adiar Course # HM/486 The hotel industry known for its promise of a great stay and exceptional service but recently many hotels now have to promise safety and security for its guests. After past events‚ which include the attacks on September 11 and the most recent attack on hotels the Mumbai attacks‚ many hotels are looking for new and improved ways to help keep their employees and guests safe. Many hotels are now implementing a new system of security
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Organizational Behavior: Office Space Stephanie Fasulo MGMT 459 University of La Verne Professor Maria C. Duran September 7‚ 2010 TABLE OF CONTENTS Introduction………………………………………………………………………… 3 Work Motivation…...….……………………………………………………………4 Group Dynamics………..……………...................................................................... 5 Organizational Structure and Culture….…………………………............................7 Sail Around………………………………………………………………..………. 5 Conclusion…………………………………………………………………………
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locals flock to this renowned tourist destination each year. Metro Davao is also known as a convention centre in Southern Philippines. This position is the reason why it became the premier city in the whole Philippines. There are more than 2‚500 hotels and resorts in the city in the year 1999 and is projected to grow more due to the increasing demand for conventions and tourist attractions but some travelers’ that visit metro
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