telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies
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Case Study 1 1. How do smart grids differ from the current electricity infrastructure in the United States? A smart grid delivers electricity from suppliers to consumers using digital technology to • save energy • reduce costs • increase reliability and transparency Current electricity grids do not provide any information about how consumers actually use energy. Without useful system offers few ways to handle power provided by alternative energy sources. Without useful information‚ energy
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IT project. The deadline was nonnegotiable‚ and there were no second chances: Everything must work‚ from the opening ceremony on August 13 right to the end‚ said Philipps‚ whose previous experience includes developing the control system for the world’s first computerized nuclear power plant. With all that pressure‚ Philipps’s team was doing its utmost to ensure that the network would not fail. They were building multiple layers of security and redundancy‚ using reliable technology‚ and then testing
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MIS RESEARCH PAPER ON MANAGEMENT OF INFORMATION SYSTEMS IN AN ORGANIZATION Management of Information Systems in an Organization INTRODUCTION Management Information Systems are distinct from regular information systems in that they are used to analyze other information systems applied in operational activities in the organization.(1) In a recent survey article in The Economist‚ John Browning (1990) wrote: "Information technology is no longer a business resource; it is the business environment
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p: 43 - What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? Inputs: The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current location (while en route)‚ and billing and customer clearance documentation. Processing: The data are transmitted to a central computer and stored for retrieval. Data are also reorganized so that they can be tracked by customer account‚ date‚ driver‚ and other criteria such as the consolidation of
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Question 2 (Chapter 11 - Page 442) What types of systems are used for enterprise-wide knowledge management and how do they provide value for businesses? 1. Define and describe the various types of enterprise-wide knowledge management systems and explain how they provide value for businesses a. Structured knowledge systems The essential problem in managing structured knowledge is creating an appropriate classification scheme to organize information into meaningful categories in a knowledge database
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CBMS4303 MANAGEMENT INFORMATION SYSTEM Maryati Mohd Yusoff Mohd Zakree Ahmad Hafiz Mohd Sarim Norhayati Mohd Ali Nurhizam Safie Mohd Satar Salina Ismail Muhammad Shakirin Shaari Mohamed Ali Saip Nassiriah bt Shaari Project Directors: Prof Dr Mansor Fadzil Prof Dr Mohammed Yusoff Open University Malaysia Module Writers: Maryati Mohd Yusoff Mohd Zakree Ahmad Hafiz Mohd Sarim Norhayati Mohd Ali Universiti Kebangsaan Malaysia Salina Ismail Muhammad Shakirin Shaari Mohamed Ali Saip Nassiriah
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UNIVERSITI KUALA LUMPUR KAMPUS KOTA MALAYSIAN INSTITUTE OF INFORMATION TECHNOLOGY Name of Course | SUPPLY CHAIN MANAGEMENT | Course Code | ICB47203 | Lecturer | JAWAHIR BINTI CHE MUSTAPHA @ YUSUF | Semester / Year | JAN 2013 (1/2013) | Distribution Date | Week 3 (29.01.2013) | Assessment | Project | Weightage | All part = 35% | Course Outcome to achieve:CLO 2‚ 3 & 4 | Assessment Components : 1. Presentation – 10% submission: Week 13 2. Report – 25% submission: Week
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HACKING AND IMPLICATIONS FOR COMPUTERIZED ACCOUNTING INFORMATION SYSTEM Introduction Along with the growth of computerized accounting information system (CAIS)‚ the threats to the security of these systems have also grown. One such threat is hacking. In the recent years hacking has become a serious concern for businesses. Although‚ most hackers claim that they indulge in this activity for intellectual challenge‚ this is not always the case. In this paper we learn that hackers attempt to bypass the
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CASE STUDIES MANAGEMENT INFORMATION SYSTEMS FOR BUS SAFETY February 2012 Case Studies for Management Information Systems for Bus Safety // 1 Each accredited bus operator must develop its own management information system based on its own operating conditions‚ risks‚ incident history‚ and determined safety objectives. The following case studies are provided as a guide only and are to assist accredited bus operators develop their own management information system. The bus operators
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