An Analysis of the Operations Management of a Small and Medium Sized Enterprise (SME) - A Case Study of a Manufacturing Company in Singapore by Azrina Binte Abdul Azim 2006 A Dissertation presented in part consideration for the degree of Master of Business Administration ABSTRACT In today competitive business environment‚ there are many manufacturing philosophies and best practices that organizations can make the most of‚ as a platform to achieve its overall business goals
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Introduction Before the concepts and ideas of TQM were formalised‚ much work had taken place over the centuries to reach this stage. This section charts the evolution‚ from inspection through to the present day concepts of total quality. From inspection to total quality During the early days of manufacturing‚ an operative’s work was inspected and a decision made whether to accept or reject it. As businesses became larger‚ so too did this role‚ and full time inspection jobs were created. Accompanying
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or does not influence each of the six concepts of TQM? 5. Which of the gurus would be the father of quality control? Which had the greatest impact on management? 6. Select a product or service and describe how the dimensions of quality influence its acceptance. 7. How do recognition and reward affect motivation? 8. Give 5 advantages of an empowered team. 9. Why is employee involvement important to TQM? 10. List five common barriers to team
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Module: Principals of Management Title: Explain Scientific Management. Comment on the contribution of this approach to the development of management thought. What are its limitations? 33 Submission Date: 8th of March 2010 Word Count 2183 “The Principal object of management should be to secure the maximum prosperity for the employer‚ coupled with the maximum prosperity for each employee” (Taylor‚ 1947) Introduction The Author will discuss Scientific Management under the following
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INTRODUCTION TO TQM In real world‚ company actually compete in term of quality‚ price and delivery to capture its customers which finally leads to the establishment of Total Quality Management Philoshopy to fulfill one of the element stated. In Malaysia‚ government had carries various effort to enhance and assist the quality standard by establishment of SIRIM. SIRIM had been responsible to promote ISO 9000 and TQM among Malaysian business industries. DEFINITION OF TQM As defined by OXFORD Dictionary
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Management in simple terms means the act of getting people together to accomplish desired goals. Management comprises planning‚ organizing‚ resourcing‚ leading or directing‚ and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources‚ financial resources‚ technological resources‚ and natural resources. Management can also refer to the person or people who
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Project Management 1. Activity Based Costing (ABC) Introduction: There are a number of costing models used in the domain of business‚ and Activity Based Costing is one of them. In activity based costing‚ various activities in the organization are identified and assigned with a cost. When it comes to pricing of products and services produced by the company‚ activity cost is calculated for activities that have been performed in the process of producing the products and services. In other words
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Chapter 16 Total Quality Management Teaching Notes for Cases 16-1: Precision Systems‚ Inc. This case illustrates that quality cost information can play an important role in alerting top management about the importance of quality improvement in a non-manufacturing department of a manufacturing firm. The case is based on the following article: Kalagnanam‚ S. S. and E. M. Matsumura‚ "Cost of Quality in an Order Entry Department‚" Journal of Cost Management (Fall 1995)‚ pp. 68-74.
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Quality management The term quality management has a specific meaning within many business sectors. This specific definition‚ which does not aim to assure ’good quality ’ by the more general definition‚ but rather to ensure that an organization or product is consistent‚ can be considered to have four main components: quality planning‚ quality control‚ quality assurance and quality improvement.[1] Quality management is focused not only on product/service quality‚ but also the means to achieve it
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1980s‚ a new concept entered managerial discourse: Total Quality Management (TQM). TQM was heralded by governments‚ major corporations and the business media as the most effective and elegant way out of the economic crisis and into the global market. TQM claimed not to be a set of techniques but a philosophy of management (Sashkin and Kiser‚ 1993). Some commentators have argued that TQM is little more than an attempt to enhance management ’s control over labour (Delbridge et al.‚ 1992; Sewell and Wilkinson
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