A PROJECT REPORT ON “DESIGN AND LAYOUT OF A RETAIL STORE” IN PARTIAL FULFILMENT OF THE REQUIREMENTS OF MASTERS IN MANAGEMENT STUDIES UNIVERSITY OF MUMBAI VIVEKANAND EDUCATION SOCIETY’S INSTITUTE OF MANAGEMENT STUDIES & RESEARCH. UNDER THE GUIDANCE OF: PROF. E. LAKSHMINARAYAN PREPARED BY: DINESH GURNASINGHANI SPECIALIZATION: MARKETING MMS (2010-2012) DECLARATION I‚ Dinesh S. Gurnasinghani‚ student of MMS at Vivekanand Education Society’s
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Atmospheric Cues in Retail Stores: Their Effect on the Consumer’s Hedonic Retail Experience Introduction Retailers are finding it more and more difficult to differentiate themselves from their competition‚ specifically based on the four Ps of marketing; product‚ place‚ price and promotion. They have been forced to inquire about diverse and distinctive atmospheric cues‚ in order to attract and maintain customers and their loyalty. According to (Morrison‚ 2001)‚ elements such as colour
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Describe operation of retail store (a convenient store or pharmacy). 1) What are the process steps? 2) What are the main inputs? 3) What are the main outputs? 4) How customer judges quality of the store? Why these important? 5) How can technology be used to improve performance? Solution: Inputs | Operation Process(convenient store) | Outputs | Manpower | Plan the strategic locations | Goods | Seller | Plan the consumer needs | Drinks | Cashier | Purchase orders to fill
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9.35. What types of performance measures used by retailers? The performance measures used to evaluate retail operations will depend on the level of the organization where the resources the manager controls and the decision the manager is making. There are many factors that to be considered before a retailer evaluates the overall performance of a store. Thus‚ it is very difficult to use one single measure to evaluate the performance of a store. For example‚ a store manager could easily increase sales
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INDEX 1. Objective of the report--------------------------------------------- 3 2. Overview of UK grocery retail market-------------------------- 3 3. J Sainsbury’s plc---------------------------------------------------- 3 1. Management-------------------------------------------------------- 4 2. Sectors and geography-------------------------------------------4 3. Economy------------------------------------------------------------- 5 4. Wm Morrison supermarkets
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Case 2 for chapter on “Analysis of Production” Estimation of Production function for a retail store. Adapted from the article by Charles A.Ingene and Robert F. Lusch‚ www.emeraldinsight.com: Retail is a growing sector and is also one where the effect of the global recession is visible. It is absolutely essential to ensure that the investments made here‚ as anywhere else‚ are well informed decisions ensuring its productivity at the highest level. It is important to ensure this because this
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Service Quality Definition of Service Service is largely intangible and is normally experienced simultaneously with the occurrence of production and consumption. It is the interaction between the buyer and the seller that renders the service to customers (Groonroos‚ 1988). Kotler & Keller‚ (2006) defines service as any act or performance that one party can offer to another that is essentially intangible and does not result in the ownership of anything. Services refers to “economic activities
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In this paper the most common services characteristics‚ namely perishability‚ intangibility‚ inseparability and heterogeneity will be applied to a well - known retail services brand. In this case the focus shall be on how the aforementioned characteristics apply to Starbucks. In order to better understand the problem the history of the company alongside current corporate objectives will be briefly described. In the following paragraphs the notice will be mainly on the retailer’s ability to cope with
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Technology and its impact on Retail stores The owner of a top retailer wants to see which merchandise is selling which isn’t‚ or maybe the owner wants to know their overall margin costs in relationship in to which products on their shelves are more profitable then the others. In the not so distant past these types of reports would have required a lot of people‚ processing large amounts of data‚ and requiring lengthy delays in the results from weeks to even months. In the end‚ by the time
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www.sciedu.ca/ijba International Journal of Business Administration Vol. 2‚ No. 1; February 2011 Comparative Analysis of Business Students’ Perceptions of Service Quality Offered in Kenyan Universities Sarah Wambui Kimani (Corresponding author) The Catholic University of Eastern Africa P. O. Box 62157‚ 00200‚ Nairobi‚ Kenya Tel: +254-716-642262 E-mail: swambui@cuea‚ swambuikimani@yahoo.com Elias Kiarie Kagira Department of Business Administration‚ Africa Nazarene University (Kenya) P.O
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