understand how to make telephone calls 1.1 Describe the different features of telephone systems and how to use them Telephones have many Different features that a business can use to their advantage One of these features is telecommunications. This enables users to have conversations‚ in a business‚ this would be used to communicate within the business‚ and also make external calls to clients/customers. Another feature is “Call Holding”. This enables the user to put the call on hold (the user
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Telephone systems have many different features this allows us to handle and manage calls in a professional manner within a business environment. Call holding- This allows you to place an active call on hold for the purpose of retrieving information about the caller or re-directing the caller to somebody who can deal with the enquiry. This also allows you to look for customer details‚ gives time to pass on the information to the correct person that can help the caller. Call Waiting- This function
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A Telephone Call Analysis REALISTIC‚ MODERNIST PLOT‚ 1st person monologue A Telephone Call brings up issues such as the constraints of society and the different places men and women occupy it all through a simple device‚ the telephone. The character in this story is awaiting a call from her lover‚ who promised to call but has not. The woman goes through a variety of emotions including anger‚ hope‚ and despair. Parker uses this very uncomplicated situation to highlight the power dynamics to
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Understand how to make telephone calls 1.1 - Describe the different features of telephone systems and how to use them Hold – so that you can hear them but they can’t hear you‚ for example if the person you rang asked a question and you didn’t know the answer‚ you would put them on hold to ask someone within the business. 1.2 - Give reasons for identifying the purpose of a call before making it To understand the purpose of the phone call will make it so that you know what you are talking
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Unit 107- Make and receive telephone calls Understand how to make telephone calls 1.1- Describe the features of telephone systems and how to use them. On my own phone at work o have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so
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This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find
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* Vishal Patel TRANFORMATION OF TELEPHONES Modern man enjoys a number of wonderful gifts of science. The telephone is one of them. It is the quickest means of conveying messages from one place to another. After the invention of this instrument‚ man has conquered time and space. Our lives have become so busy in the new world and have no time for our family members and relatives. But this distance is not the end because the new technologies have changed our lives in many ways and have connected
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The Telephone “Before the telephone came to Magdaluna‚ Im Kaleem’s house was bustling at just about any time of day‚ especially at night‚ when its windows were brightly lit with three large oil lamps‚ and the loud voices of the men talking‚ laughing‚ and arguing could be heard in the street below—a reassuring‚ homey sound” Anwar F. Accawi (p. 46). It’s hard to imagine that a single device such as the telephone‚ albeit a breakthrough in technology‚ could change not only a person’s day to day
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The Telephone About 100 years ago‚ Alexander Graham Bell invented the telephone by accident with his assistant Mr. Watson. Over many years‚ the modern version of the telephone makes the one that Bell invented look like a piece of junk. Developments in tone dialing‚ call tracing‚ music on hold‚ and electronic ringers have greatly changed the telephone. This marvelous invention allows us to communicate with the entire globe 24 hours a day just by punching in a simple telephone number. It is the
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The mysterious man! This was the strangest day of my life. There I was‚ calmly brushing my teeth‚ when I realized the face in the mirror wasn’t mine. I shrieked in abrupt shock‚ as I turned around the indistinct figure surprisingly vanished. All I could see was the dark misted window beside me. ‘Who was it?’ I ran out the nearby door‚ to see if I could catch the man in action. I was looking around‚ where could he of gone? I stumbled back inside frightened of what could show up. I strolled into
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