ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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About the company Sunil Bharti Mittal founded the Bharti Group. Bharti Airtel Limited is a leading Telecommunications Company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi‚ the company ranks amongst the top 5 mobile service providers Globally in terms of subscribers. In India‚ the company’s product offerings include 2G‚ 3G And 4G services‚ fixed line‚ high speed broadband through DSL‚ IPTV‚ DTH‚ enterprise Services including national & international long distance
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hypermarkets like BigBazzar‚ Easy Say etc towards the shopping malls‚ and whether the former poses any threat to the latter. The appropriate statistical techniques like measure of dispersion & divergence‚ t-test‚ chisquare test were used to analyse the data. It is strongly recommended that there should be more cash counters in hypermarket. The managers of the hypermarkets should ensure that they offer good deals‚ bargaining & schemes for all categories & classes of customers as frequently as possible. According
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IMPACT OF ADVERTISEMENT ON BRAND & REVENUE A CASE STUDY ON [pic] SUBMITTED TO CONTENTS 1. Introduction 2. About Airtel 3. Positioning Of Airtel Through Celebrity Endorsement 4. Effect of Advertising Expenditure On Sales 5. Questionnaire 6. Questionnaire Survey Findings 7. Conclusion INTRODUCTION Brands all over the world use celebrities to advertise their products. As early as 1890‚ actress Sarah Bernhardt appeared on
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Customer Satisfaction Of TVC Sky Shop In Banani Introduction: Asian Sky Shop is a telemarketing pioneer in whole south Asian zone founded in April 1995. It is the first DRTV Company in India. Asian Sky Shop Ltd is a member of the Easel Group of Industries‚ headed by Sub hash Chandra Goal‚ as Chairman of the Group. In Bangladesh Asian Sky Shop Ltd launch their business in 2001 as a franchised business named TVC Sky Shop. They have 33 branches in Bangladesh and 4 branches is one the way to launch
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for the factors influencing Customer satisfaction towards the services provided by Tata Motors KMO and Bartlett’s Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy .719 Bartlett’s Test of Sphericity Approx. Chi-Square 567.018 df 120 Sig. .000 Interpretation: In the above table‚ the value of KMO is 0.791 and Bartlett’s test shows significant results‚ which means that factor analysis is feasible for the study. Communalities S. No Factors influencing customer satisfaction Initial Extraction 1 Skilled
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ACCEPTABILITY OF LIFE INSURANCE BY INDIAN CUSTOMERS INTRODUCTION In India insurance is a flourishing industry‚ with several national and international players competing to excel. With several reforms and policy regulations‚ the Indian insurance sector has witnessed tremendous growth in the recent past. Insurance can be defined as a “legal contract between two parties whereby one party called insurer undertakes to pay a fixed amount of money on the happening of a particular event‚ which may
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ANALYSIS OF SERVICE QUALITY AND CUSTOMER SATISFACTION‚ AND ITS INFLUENCE ON CUSTOMER LOYALTY. (Passengers Survey of Domestic Full Service Airlines Company “Garuda Indonesia” in Indonesia) Mohamad Rizan Management Department of Economics Faculty‚ State University of Jakarta‚ Indonesia dr_rizan@yahoo.com ABSTRACT The aims of research are : 1) Analyzing service quality‚ customer satisfaction and loyalty of full service airlines company (Garuda Indonesia) in Indonesia‚ and 2) Testing
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goal of a customer-oriented organization is to maximize its customer satisfaction. This topic is about the relation between the profit of a customer-oriented organization and its customer satisfaction. “The customer is KING.”. It heralds the emergence of new business paradigms that will keep pace with a world rapid changing under the impact of development. The following word will show what are the changes of marketing‚ what is the customer satisfaction‚ why the customer satisfaction is important
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A Comparative Study Of Hutch‚ Spice and Airtel A COMPARATIVE STUDY OF HUTCH‚ SPICE AND AIRTEL WITH RESPECT TO STUDENT’S SCHEME IN BANGALORE Dissertation submitted in partial fulfillment of the requirement for the award of the degree of MASTER OF BUSINESS ADMINISTRATION OF BANGALORE UNIVERSITY By SAJU RAGHAVAN Register Number: 05 MJCM 6039 Under the guidance of Prof. V.Chandrakala 2006 – 2007 A Comparative Study Of Hutch‚ Spice and Airtel EXECUTIVE SUMMARY In the money oriented
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