Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu‚ Ka-wai; g1Vag Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights‚ (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
Premium Shopping mall Marketing Retailing
in the same year (1955)‚ they set out from the same starting point‚ but with radically different personalities. In the early days of personal computers‚ both dropped out of college and launched their own businesses. Of the two‚ the late Steve Jobs was always the quick‚ live-for-the-moment hare‚ while Bill Gates was the dispassionate‚ lawyerly‚ bide-your-time tortoise. For two decades‚ the race between the two went according to script‚ with the hare jumping out to a huge early lead‚ before falling
Premium Bill Gates Microsoft Harvard University
Human Nature and the Expression of Morals A sense of what is morally right and wrong is a fundamental aspect of human nature. It is considered morally wrong to kill living things and morally right to help someone in need. Throughout William Golding’s Lord of The Flies and Harper Lee’s To Kill a Mockingbird‚ there are several instances where standards of human morality fluctuate. In both novels‚ such examples convey the authors’ views of what is morally acceptable and what is not. This paper will
Premium Ethics Morality To Kill a Mockingbird
99 Legendary Customer Service Quotes Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind: 1. The goal as a company is to have customer service that is not just the best but legendary. Sam Walton‚ Founder of Wal-Mart 2. Your most unhappy customers are your greatest source of learning. Bill Gates 3. It is not the strongest of the species that survives
Premium Sales Customer service
Enhancing Customer Data Enhanced Customer Data Repository is a secure and fully supported data repository with problem determination tools and functions. It updates problem management records (PMR) and maintains full data life cycle management. · combination of all the internal structured business data (CRM‚ ERP‚ POS and all the internal system data) and external unstructured data ( Social media data‚ feedback surveys‚ Audios‚ Videos‚ streaming data‚ Call center data‚ images) · unmanageable volumes
Premium Customer Data Business intelligence
In the poem‚ "Out-Out" by Robert Frost; the speaker has a somber‚ serious‚ regretful attitude‚ an ironic tone‚ and a vivid descriptive voice towards the events occurring throughout the poem. He (the speaker) is shown as a witness to the story that takes place. Frost uses this dramatic take on a chain of events to guide you through a series of emotions as the poem develops. The first thing I noticed in reading the poem was the calm and serene atmosphere that the speaker was describing. "The buzz
Premium Emotion Life Death
Title Freezing and Melting Point Objectives 1. To gain proficiency in constructing a graph and plotting data points. 2. To determine the freezing points of a compound from the graph of decreasing temperature versus time. 3. To determine the melting points of a known and unknown compound. Introduction Physical changes are the changes in the physical properties of a substance (Moore‚ Stanitski & Jurs‚ 2009). Freezing point is the fixed temperature at which a pure liquid converted into crystalline
Premium Melting point Liquid Chemistry
Needs of a Customer Greeting Service When customers walk into a restaurant‚ whether it is McDonald’s or Chez Pierre‚ they expect to be acknowledged. This is a small service‚ but it is imperative to the success of the restaurant‚ as customers who are not greeted may simply walk out and eat somewhere else. The type of host a restaurant has will depend on the type of restaurant it is as well as how busy it is. Some restaurants pay hosts to greet customers‚ call names off waiting lists and walk customers
Premium Eating Restaurant Food
regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Please note that this Assessment document has 12 pages and is made up of 5 Sections. Name: Pat Williamson Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the
Premium Customer service Employment Customer
Introduction: Facial expressions are being brought on to the public eye more and more due to media exposure (as psychology is entering public domain interest‚ this is even more particularly found in facial expressions reading) Authors like Malcolm Gladwell that have wrote for the prestigious journal “The new Yorker” state that some people have an uncanny ability to spot liars or border lining mind reading (such as the title indicates “The naked face: Can you read people’s thoughts just by
Premium Emotion Paul Ekman Facial expression