Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)
Premium Financial markets
his views on human nature. Confucius believed that human nature is neither good nor evil‚ but develops through out one’s life. The actions‚ choices and thoughts of every person all contribute towards a person’s nature; and as a result of this thought he justified that there is no collective human nature and that human nature varies from person to person. This may be summed up into one phrase: “existence precedes essence”. The statement in this case would mean that people are born without any
Premium Thought Religion Human
effectiveness‚ and if the group becomes too small‚ the company will lose the benefits of economies of scale. There are often very large customers that provide a large portion of a suppliers business. These single customers are sometimes distinctive enough to justify constituting a segment on their own. This variable should be relevant to a substantial group of customers‚ such as parents who have children. * Identifiability and measurability: Is the kids’ market large enough to be identifiable
Premium Marketing Customer service Customer
Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
Premium Customer service Service system
Bore-Out and Burn-Out The desease of the modern workforce Introduction Role-Play Theory Bore-Out Burn-Out Tips and Tricks Bore-Out History For years‚ it was always just about the burnout - the excessive demands. Now it has been recognized that even under load‚ called bore out‚ can make you sick. The bore out syndrome is primarily a phenomenon of the service economy. A craftsman can not pretend that he would work. In professions where you have to deliver results bore out hardly occurs
Premium Attention Employment Management
Saul Bellow‚ The Old System The Old System’ is‚ by no means a simple story. Even though at first sight we are blinded by the superficial facts‚ after reading it a couple of times the simplicity of the action reveals its hidden features. It is a story about the integration of the Jewish in the American society; it is also a story about life and death but‚ above all‚ it is a story about emotions. Regarding structure‚ the story is told in third person by a narrator who tells the events as seen
Premium Education African American Psychology
There are similarities and differences in the views of love expressed in “The Passionate Shepherd” and “The Nymph’s Reply.” The passionate shepherd believes that love can be bought through gifts. While in “The Nymph’s Reply” the Nymph believes that love can’t be bought. The shepherd is buying/getting the Nymph gifts to try and persuade he to come live where the weather is peaceful but the Nymph does not want to leave her home.The shepherd thinks that being materialistic‚ it can buy love. The nymph
Premium Christopher Marlowe Love Poetry
the major stressors in the working life is the communication among the people you work with. The hospital environment has a very important place for communication. As each patient expects for immediate treatment it is hard to balance every patient sent your way. Nurses‚ for example‚ work in a very hectic environment causing them to be more stressed; which can result in anger towards their coworkers‚ patients‚ or even to themselves. This study will determine the results of anger management levels
Premium Nursing Health care Patient
file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and Assessment number. Please
Free Employment Customer service Management
Is Literature the Expression of the Human Condition Oh yes‚ is literature the expression of the human condition or is it not? Yes‚ literature is and for only one reason‚ Normans Conquest 1066. But also literature is recorders of history‚ recordings of time. Literature also a sequence of words‚ it can consist of all meanings‚ expressing the human condition‚ emotions‚ recorders‚ it defines life. The human condition is experiences of being human in a social‚ cultural‚ and personal context‚ it’s
Free Meaning of life Personal life Human nature