their revenues and profits. CRM in the banking sector is of greater importance. The aim of this study is to explore and analyze the strategic implementation of CRM in selected banks of Pakistan‚ identify the benefits‚ the problems‚ as well as the success and failure factors of the implementation and develop a better understanding of CRM impact on banking competitiveness as well as provide a greater understanding of what constitutes good CRM practices. In this study‚ CMAT (Customer Management Assessment
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IT which consisted of software‚ hardware and service/consulting services is a complicated sector that serves all sectors. Today‚ everyone agrees that the greatest power is information. There has been no period of access to information is more advantageous. So‚ instead of accessing the information‚ managing and using the information determines the level of prosperity of nations and their competitive force. Informatics is the concept that is used for all the information servces that can be connected
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IT SECTOR ANALYSIS Growth in export revenues (USD billion) Growth in export revenues (USD billion) Market size of IT industry in India (USD billion) Market size of IT industry in India (USD billion) In Information Technology‚ India has built up valuable brand image over the years. India is emerging as one of the most preferred destinations for IT and IT enabled services (ITES). The importance of IT industry in the Indian economy can be gauged from the fact that its contribution to the national
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Green Banking Strategy: An Innovative Model for Sustainable Financial Inclusion in Emerging Markets Dr. Broto R. Bhardwaj‚ Dean‚ Research and Ms. Aarushi Malhotra‚ PH.D Scholar‚ Bharati Vidyapeeth University‚ Institute of Management and Research‚ New Delhi Abstract "Green Banking"‚ an effort by the banks to make the industries grow green and in the process restores the natural environment. This concept of "Green Banking" will be mutually beneficial to the banks‚ industries and the economy by enhancing
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INTRODUCTION BANKING SYSTEM IN INDIA What is a bank ? A bank is a financial institution that provides banking and other financial services to their customers. A bank is generally understood as an institution which provides fundamental banking services such as accepting deposits and providing loans. There are also nonbanking institutions that provide certain banking services without meeting the legal definition of a bank. Banks are a subset of the financial
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only when there is strong driving force and continuous support behind the team in every stage of development. This driving force and support in our case was by our own project guide: Prof. Hemal. We would like to thank our parents for providing us with all their support and encouragement’s right from the projects budding stage to its current maturity. Above all we would like to thank the almighty for giving us courage. Index Introduction Universal Banking is a multi-purpose and multi-functional
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PROJECT REPORT ON “SECTOR ANALYSIS – TELECOM INDUSTRY & A CASE STUDY OF: IDEA CELLULAR LTD.” SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF DEGREE OF POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT (PGDBM) SUBMITTED BY PRAJAKTA M. DIWAN PGDBM - FINANCE BATCH: 2007-09 UNDER THE GUIDANCE OF PROF. V. S. DATE [pic] N.L.DALMIA INSTITUTE OF MANAGEMENT STUDIES & RESEARCH SHRISHTI
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m-banking Mobile banking and economic development: Linking adoption‚ impact‚ and use Jonathan Donner‚ Microsoft Research India Camilo Andres Tellez‚ London School of Economics and Political Science Reference Information: This is a preprint of an article whose final and definitive form has been published in the Asian Journal of Communication‚ © 2008 Asian Media and Communication Center; available online at informaworldTM at http://www.informaworld.com/openurl?genre=article&issn=01292986&volume=18&issue=4&spage=318
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The global banking sector: current issues The financial services sector is emerging from the worst financial crisis for 80 years. Tighter regulation‚ an overhang of debt in the west and the immense growth in the power of banks in emerging economies will transform the landscape of banking. What opportunities and threats will this create? And what are the main lessons that banks will learn from the crisis? CIMA sector report Key messages 1. 2. 3. There is growing optimism that both the world
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successfully through technology‚ this helps to everyone to survive in the tuff competitive world‚ now a days all the sectors were emerging with the use of technology‚ the banking sector also adopting technology in different aspects to their effective performance in the competitive environment‚ and through this they are rendering the best services to their customers. The term “banking technology” refers to the use of sophisticated information and communication technologies together with computer science
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