as the second most important. Furthermore it has been found that the degree of autonomy is part of the construct of job satisfaction. (Blanter‚1964)‚ (Armstrong‚1977). As prescribed in Karaseks demand model‚ the characteristics of of the job design can determine strain levels. The industry and design of the job can affect the perception of autonomy.(Kreis‚2001). Previous studies assumed that the term of employment‚that being temporary versus full-time had negative affects on the workers well-being
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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The Review Of Job Satisfaction Deepakkumar N. Parmar Librarian at Lokniketan Institute‚ Ratanpur Abstract Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their employees. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers‚ while the level of motivation has an impact on productivity‚ and hence also on performance of business organizations. Unfortunately‚ in our
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STRESS AMONG THE NON-TEACHING STAFF OF CEU MAKATI: BASIS FOR JOB SATISFACTION YSABEL THERESE CORDERO‚ KIRSTEN MAE RAMOS‚ DIANNE MONIQUE VEJANO & AUBREY ROSE ZAMUDIO College of Science and Technology Centro Escolar University-Makati‚ Gil Puyat Ave. Makati‚ Philippines Abstract This study was intended to seek the Personality traits and Perceives Stress of the non-teaching staff of CEU Makati-Gil Puyat as basis for their Job Satisfaction. By the use of purposive sampling technique which the researchers
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Research and concepts An index method for measurement of customer satisfaction Ï Ingrid Fecikova  The author Ï Ingrid Fecikova is a Lecturer at the Technical University of  Koice‚ Slovakia. s Keywords Customer satisfaction‚ Measurement‚ Customer retention‚ Customer loyalty‚ Profit Abstract Customer satisfaction (CS) has become an important issue for commercial and public service organisations. Companies win or lose based on what percentage of their customers they can keep. Success is largely
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establish customer satisfaction to acquire constant customers‚ and to use customer as one of marketing strategies‚ it become one of the important tasks to do so. But to have those kinds of things restaurant‚ whereas food offers with payment‚ not only consider quality of food but how to have effective service‚ price‚ interior design‚ and the place where they create their own restaurant. When they fit with those conditions‚ the customers would have curiosity to be in to acquire their satisfaction of having
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still somehow treating our banking industry activities as questionable. Various privet‚ public and international bank provide service to there customers in Bangladesh. Banks play an important role for growth Bangladeshi economic sector and give satisfaction to there customers through provide quality banking service. Most of the banks provide same banking service in Bangladesh like current account‚ saving account‚ term deposit and saving deposit. Banking technology is more advance than the past
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statement of the problem‚ significance of the study‚ definition of terms‚ and the scope and delimitation of the study. Introduction The Philippine Health Statistics Data shows that about 35% of total deaths or 167‚000 Filipinos died from heart attack and stroke. Half of these tragic deaths are related to high blood pressure. To date‚ there are almost 14million Filipino adults aged 20 and above that are hypertensives and this is according to a study of Food and Nutrition Research Institute of the
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Important to Your Job Satisfaction? Kaplan University School of Business and Management MT302 Organizational Behavior Author: Kedner Poux Professor: Sapham Perez Date: October 27‚ 2012 Everyone has their own way to express their satisfaction about their employee‚ however‚ job Satisfaction‚ according to Williams J.‚ is defined as "the extent to which people like (satisfaction) or dislike (dissatisfaction) their jobs" (Spector‚ 1997‚ p. 2). This definition suggests job satisfaction is a general
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with us through e-mail. They have websites for their campaign as well as Twitter and Facebook accounts to communicate with us - their potential voters. Technological advances have led to a political conversation on the web. According to an empirical study‚ however‚ this only reinforces the status quo‚ particularly in terms of the socioeconomic status of a person. The Internet did not expand the base of voters. Access to the Internet has grown. Younger citizens by an overwhelming margin tend to have
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