REPORT ON VIDEOCON MIS (GENESIS) Submitted to School of Management Studies for the partial fulfilment of the degree of Master of Business Administration Session 2013-2014 SUBMITTED TO SUBMITTED BY Dr. SAHIL RAJ MANRAJ SINGH Asst. Professor Roll No. 120426027 MBA I (A) SCHOOL OF MANAGEMENT STUDIES PUNJABI UNIVERSITY‚ PATIALA ACKNOWLEDGEMENT A formal statement of acknowledgment is hardly sufficient to express my gratitude
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an international bank that has becomes the largest bank and financial group in Malaysia with 401 domestic branches. However‚ there is still have weaknesses exists in Maybank which need to strengthen no matter how good is it. There is some recommendation we would like to give Maybank. Currently‚ Maybank has go through many CRM project to increase customer retention beside attract more new customer. Based on that‚ we would like to recommend Maybank should build a higher customer service performance
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A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT OF HDFC BANK DECLARATION BY THE CANDIDATE Date : I declare that the project report titled Company profile on “HDFC BANK ‘Customer Relationship Management’ ” in the assigned product is my own work conducted under the supervision of Mr.SHAILENDRA PATEL( GUEST LECTURER) department of business management ‚ Autonomus Girls P G College of Excellence‚Sagar(M.P.) to the best of my knowledge the report does not contain any work which
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Customer Relationship Management In AIRWAYS Introduction Customer Relationship Management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. The work of CRM involves focusing on service-automated processes‚ information gathering and processing‚ and integration and automating various customer-serving processes in a company. CRM software is used to support these processes; information about customer and customer interactions
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What happens when a bank accepts a check with a forged endorsement? Who suffers the loss? Who is liable? Where can these answers be found? Check fraud law is governed by Articles 3 and 4 of the Uniform Commercial Code (UCC). The National Conference of Commissioners on Uniform State Laws and the American Law Institute created the Uniform Commercial Code in a joint effort. It took over ten years to originally draft the UCC‚ and a further fourteen years for the UCC to be implemented across the country
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Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. Roles of Customer Relationship Management (CRM) in Airline Industry: Today’s global marketplace‚ airlines are countered with unstable and highly competitive business environment. Most airline companies perceive that it is increasingly important to
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Customer Perceptions of Bank Service Quality in a Developing Country: Some Evidence from the Turkish Republic of Northern Cyprus Hüseyin ARASLI - Salih KATIRCIOĞLU - Salime Mehtap SMADI Eastern Mediterranean University‚ TRNC Hüseyin Araslı is an Assistant Profesor of Management at Eastern Mediterranean University. He has been teaching management courses for 8 years in Tourism Department and recently published several articles in different journals; for example‚ in journal of small business managment
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STATE SYMBOLS OF TAMILNADU NON-TECHNICAL PRESENTATION GOVERNMENT TAMILNADU SEAL: The emblem of Tamil Nadu contains the tower or gopuram of the popular Srivilliputhur Andal Temple at the center in yellow colour. The base consists of the Indian emblem (Sarnath Lion Capital) at the center in red colour with the Indian flag on both sides.The emblem also has 2 inscriptions in Tamil script‚ one at the top ("Thamizh Naadu Arasu" which translates to Government of Tamil Nadu) and other
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Operational Strategies Of the Selected Catering Business In Balanga‚ Bataan Presented to Dr. Ramon Bantugan In Partial Fulfillment Of the requirements In Research Management 1 By Ivan Loraña Queenie Joyce Swin Daphne Anne Pastor On March 22‚ 2012 Chapter 1 Operational Strategies Of the Selected Catering Business In Balanga‚ Bataan Introduction: Thomas Hansen says our life is always full of some special events. Lots of holidays‚ birthdays‚ anniversaries and weddings
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CRM in Banking Implementing a CRM in banking industry can be very challenging. CRMnext optimizes existing customer strategies and makes them future-proof without affecting your bank’s flexibility‚ unlike other banking CRM systems. Our banking solution helps to increase customer satisfaction and boost revenues by streamlining processes on a powerful technology platform which enables transformation from a product centric to a customer centric organization. Banks can no longer rely on customer
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