"A study on customer satisfaction in banking industry in sri lanka" Essays and Research Papers

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    | Food and Beverages | Tagline/ Slogan | Sab Khaate Hain | USP | Good quality‚ fresh‚ hygienic and tasty Indian sweets and snacks | STP OF BIKANERVALA Segment | People who like Indian sweets‚ namkeens and other traditional snacks | Target customers | Middle and upper middle class urban families | Positioning | Indian sweets and namkeen manufacturer as an alternate to western fastfood | A few details about Bikanervala in Hyderabad: * Bikanervala in Hyderabad is located in Road no. 2‚ Banjara

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    Alternative dispute resolution in Sri Lanka 1. Arbitration – Arbitration Act of 1995 2. Mediation 3. Conciliation The advantages of the ADR methods are that the parties themselves are in the best position to know the strengths and weaknesses of their cases and therefore the negotiatory process can be undertaken where there is a willingness rather than engage in expensive litigation which is controlled mainly by outsiders – the lawyers. Importance of alternative dispute resolution

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    The Sri Lanka Wildlife Conservation Society (SLWCS) founded in 1995 had been working exclusively in Sri Lanka to protect native species while aiding the social development of the Sri Lankan people. Headed by Ravi Corea‚ president‚ and Chandeep Corea‚ projects director‚ the SLWCS began its first major project in 1998 — an innovative electric fence designed to resolve conflicts between the native villagers and the elephants in Sri Lanka and protect the surrounding forests. The idea was to fence off

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    Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared For: Chairman Internship Placement Committee Prepared By: Exam Roll No.: 020016 Registration No.: 18122 4th Year‚ 8th Semester Batch No.: 12th‚ BBA Program Academic Session:

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    1. INTRODUCTION This report will focus on industrial relations pressures/issues evident for „Women workers in the Garment Industry in Sri Lanka’‚ a strategic plan for addressing these issues utilizing relevant theory. The industrial relations issues faced by women are very much similar to all workers in the industry irrespective of gender. However‚ there are some issues that are unique to women which will also be highlighted in this report. The Harvard Map of HRM will be used as a base to analyse

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    Customer Satisfaction in Banking Introduction Aiming for the customer satisfaction is the most challenging task in every organization. Through the satisfied customers‚ a firm an easily measure the effectiveness of the business‚ its potential and position in the industries‚ and the areas that are needed to polish and improve. Keeping the trust of a customer is not an overnight miracle but with full of patience and bountiful of effort. Background and Problem Statement The products and services

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    Services‚ Quality and Customer’s Satisfaction Survey (Burger King) Your opinion will help to improve the services at …….. Please Take a Moment To Answer These Questions: 1. How often do you visit Burger King?  Daily  4 Times a Week  3 Times a Week  2 Times a Week  Once a Week 2. When do you likely visit Burger King?  10:30 am - 1 pm  1pm - 4:30 pm  4:30 pm - 8:30 pm  8:30pm -11:30pm 3. How would you rate your overall satisfaction with this restaurant (BK)?  Very Satisfied

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    1.1 Statement of Problem A study has been conducted in order to understand the Customers opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give your customers some good reasons to stay‚ your

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    Questions 1.4 Purpose of the study 1.5 Significance of the study 1.6 Delimitations and Limitations 1.7 Definition of Variables 2.0 Review of Literature 7 - 22 2.1 Introduction 2.2 What is the Banking Sector and what institutions make up the Banking Sector? 2.3 What is Customer Satisfaction and what is the importance of customer satisfaction? 2.4 What are the technological Improvements

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    QUESTIONNAIRE Dear Respondent‚ Assalamu Alaikum…. This questionnaire has been designed to conduct a research on ‘Measuring Employee Job Satisfaction” to fulfill the course requirement of MBA Program. A survey is being conducted among employee of ‘EXIM Bank Ltd.’ Agrabad branch‚ Chittagong. Your honest opinions are valuable to this survey and will be kept confidential. Thank you for your time and effort. [Part A: Personal information] Name of the Respondent: ……………………………………………. Address

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