"A study on customer satisfaction in banking industry in sri lanka" Essays and Research Papers

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    1. Introduction Sri Lanka’s development policies are being reoriented under the stewardship of the United People’s Freedom Alliance (UPFA) Government‚ aimed at acceleration of economic growth with special consideration given to pro-poor growth strategies. The development strategy consolidates positive elements of the policies followed over the past two decades and revisits the weaknesses‚ limitations and lapses in past policies in order to ensure equitable development in the country. As stated in

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    Causes of Conflict in Sri Lanka : Citizenship rights In 1948‚ Sri Lanka granted citizenship to those who were either born there in Sri Lanka or those fathers and grandfathers were born there. As a result‚ many Indian Tamils found themselves stateless. Though India tried to solve the problems‚ many Indian Tamils continued to stay stateless in the 1980s.In 2003‚ Sri Lanka passed the Grant of Citizenship to the person of origin Bill-Citizenship was given to any person or descendants of Indian

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    SRi Lanka Travel & Tourism

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    IMaCS Research & Analytics TRAVEL AND TOURISM September 2011 Prepared by Industry Report on Sri Lanka And i Contacts: W Don Barnabas‚ Managing Director/CEO ICRA Lanka Limited‚ #10-02‚ East Tower‚ World Trade Center‚ Colombo 01‚ Sri Lanka Telephone: +94 11 4339907 Mobile: + 94 773417517 Fax: +94 11 2333307 Email: wdbarnabas@icralanka.com www.icralanka.com V Sriram Chief General Manager ICRA Management Consulting Services Limited India Telephone: +91 44 4596 4329

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    Customer Satisfaction

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    A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute

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    - Post war Sri Lanka - Emerging tourism industry Meso Theme - Forecasting Change Situation Analysis Sri Lanka was seen as a low budget tourist attraction. Industry colapsed mainly due to the war conditions through out last 3 decades. Tourists started pouring in to the country after the end of civil war. Major infrastruture development projects are undergoing in the country Government has identified tourism as a main source of foreign income and supporting the industry in a major scale

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    Develop Tourism in Sri Lanka

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    of using tourism as a tool to develop post war Sri Lanka Table of Content Introduction Page No: Introduction 03 Main Body 04 Conclusion 13 Introduction In countries like Maldives‚ Malaysia‚ Singapore and Spain‚ tourism and related recreation activities play a significant role in the generation of income / foreign exchange and provision of employment opportunities. In fact‚ in the global context this industry is identified as the single largest economic contributor

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    • Home • News • Canada • Eelam • Tamil • Articles • Human Rights • Business Directory • Memory of the Day [pic] Home :: Canada :: Eelam & Canada Natural Disasters in Sri Lanka By: Pon Kulendiren When you look back at the history of natural disasters in Sri Lanka one will be surprised to know that the island is located in a dangerous position not far away from the two fault lines‚ one in Indian Ocean and the other in the Bay of Bengal. The volcanic mountain named

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    Sri Lanka After the War

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    Sri Lanka after thirty years of war; the achievements so far and the challengers ahead For nearly three decades‚ Sri Lanka has been scarred by a bitter civil war driven by ethnic tensions. In May 2009‚ the Government of Sri Lanka announced a decisive military victory over the Liberation Tigers of Tamil Eelam (LTTE or Tamil Tigers). The war claimed thousands of deaths and tensions between ethnic groups remain high. If left to simmer below the surface‚ these tensions could threaten the fragile

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    Villa rentals in Sri Lanka Sri Lanka‚ the land of serendipity as many believe is one of the most beautiful islands ever in the Indian ocean‚ with a great heritage‚ breathtaking sceneries‚ more than enough peace and tranquility‚ which is perfect for someone who looking for an amazing holiday getaway. I hope that anyone who has been here won’t mind if it is said that this lush and tropical island is nothing but a paradise for a perfect vacation. It doesn’t matter whether you are someone who is

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    Summary The purpose of this report is to analyse the traffic problem in the Colombo city and to identify the causes of the problem and offer recommendations in improving the traffic system in order to have an effective traffic management in Sri Lanka. In this‚ the reason for traffic congestion and draw backs of the current system has been identified. A SWOT analysis has been done on the traffic board in order to assess the compatibility of the proposed system. The city of London in

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