Page 1 Job Satisfaction: What is it? Why is it Important? How Can you Get it? by Kevin Scheid The issue of job satisfaction‚ what it is and why it is important‚ brings with it a great deal of research and opinion accompanied by a vast store of written material. However ‚ the topic j ob satisfaction lacks clarity and is sometimes controversial. The term “job satisfaction” is understood to mean everything from “making all aspects of a job easy for employees” to “making the job meaningful
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capture Indian markets. This study has been focused on the consumer preference of consumer durable like television and the impressions of the consumers with regards to product‚ price‚ place and promotion. Samsung is one of the leading TV brands in India. The study is titled‚ ‘’Consumer Response and stasifaction to Samsung Television’’. The study has been conducted for Viveks limited‚ one of the largest consumer electronics and home appliances retail chain in India. The study concentrates on acceptance
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Customer Relationship Management “Customer relationship management is a comprehensive strategy and process of acquiring‚ retaining and partnering with selective customers to create superior value for the company and customers”. Importance of CRM * Identifying customer needs. * Identifying untapped business potential. * Identify strong & weak points of suppliers. * Benchmarking to achieve global excellence. * Help in rediscovering the customers and understanding them
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OBJECTIVE OF STUDY The main objective is to find out the current trend going on in the industry i.e. (about the product‚ price‚ place and promotion). This research aims at studying the. ASTUDY OF CONSUMER BUYING BEHAVIOUR TOWARDS CARS IN AUTO MOBILE INDUSTRY WITH THE SPECIAL REFERENCE TO TATA‚ MARUTI‚ HYUNDI‚ HONDA. To study Customer attitude toward various Cars brand. To find out the perceived positioning of different Car Brands among customer. To know out the choice criteria which the customers
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Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
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7111800015 June 22‚ 2012 Table of Contents Abstract……………………………………………………………………………….. 3 Introduction……………………………………………………………………………. 4 Statement of the Problem……………………………………………………………… 5 Scope and Delimitation of the Study………………………………………………….. 5 About Utrak Financial Services……………………………………………………….. 6 Vision………………………………………………………………………….. 6 Mission………………………………………………………………………… 7 Recruitment……………………………………………………………………………. 7 Opening of Vacancy……………………………………………………………8
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Customer Satisfaction on Post-Sales Service with Reference to Two-Wheeler Automobile Industry S Saraswathi* The key to success of automobile industry lies not only in having good products but also in being able to provide the customer with the level of service they desire. Because of increasing competitiveness in the Indian automobile industry‚ almost all automobile manufacturers have invested valuable resources on customer satisfaction as a tool to understand the needs and expectations of their
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Job satisfaction is the very important factor in general quality of life because it is closely connected with working life. There are many definitions of job satisfaction. According to Spector (1997‚ p.2) Job satisfaction is: “simply how people feel about their jobs and different aspects of their jobs. It is the extent to which people like or dislike their jobs. It can also be considered as a global feeling about the job”. Colquitt‚ Lepine and Wesson (2009‚ p.105) defined job satisfaction as “a pleasurable
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FIROZ AHMAD (B. COM & MBA – FINANCE) |Work Experience: |Current Position | | |Company Name: Saraswati Medical & Dental College” Lucknow. | | |Designation : Accountant (July‚2012 – till date)
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Investigation of online service quality of HSBC‚ with regard to customer satisfaction Case study based on HSBC Bank (UK) BY Nishar chozhivalappil 1092227422616 Dissertation submitted in fulfillment of the requirements for the degree in master of business administration at University of wales Student Name : Date : ------------------------------------------------- ABSTRACT The theoretical methodology adopted in this research study has been developed according to an existing methodology
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