11 100 Night airtel local mins (11pm-6am) 9.79 1.21 7 days discounted tariff recharge 12 120 Local+National SMS 10.53 1.47 10 Days SMS recharge 13 120 Min of 2G Internet 11.57 1.43 2 Days 2G internet recharge 14 30 All Local Minutes for 2 days 12.46 1.54 2 days discounted tariff recharge 15 15 talktime and 5 night A2A mins 13.35 1.65 1 day top up recharge 17 local Airtel calls @35p/min. First 120 Local Airtel seconds charged
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Term paper On Customer satisfaction of Grameenphone limited Term paper On Customer satisfaction of Grameenphone limited Submitted to Md. Moktar Ali Associate professor Department of Marketing University of Dhaka Submitted by Md. Masum-ul-Hoque ID: Md. Ehsanul Hoque ID: 41018044 Md. Amin ID: Department of Marketing University of Dhaka Date of submission: 8 August‚ 2011 Letter of Transmittal 08 August‚ 2011. Md. Moktar Ali Associate professor Department of Marketing Faculty of Business
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“STUDY ON CUSTOMER SERVICES in BHARTI AIRTEL SERVICES LTD” A first review report (Submitted by M.MUBBIDATHI‚ Roll No: 1211MBA0476: Reg. No: 68212100123 ) Need for the Study: The scope of the project report is to study the level of satisfaction of the customers with Bharti Airtel services. Every company wants the feed back of their customer about the product‚ price‚ service and promotional activities in order to know the customer attitude towards its product. The consumers were to
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A Project Report On “Study of Customer Satisfaction for TATA Commercial Vehicles” Undertaken at Shree Ambica Auto Sales & Service (Authorised dealer of TATA Motors) COMMERCIAL VEHICLES INDUSTRY PROFILE The following are the main players in the Production of Commercial Vehicles in India: • Ashok Leyland Ltd. • Hindustan Motors Ltd. • Telco • Force Motors Ltd. (Previously known as Bajaj Tempo Ltd) • Eicher Motors Ltd. • Mahindra & Mahindra Ltd. • Swaraj Mazda Ltd. • Tata Motors SHREE
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years in INDIA. Mobiles have become so popular that many people use their handset as their only phone and rarely use a landline. The telecommunications industry at present is a much more competitive market and customers have a diversity of services‚ product‚ and sellers to choose from. Customers of telecommunications services stipulate s high quality from their suppliers. They have
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Marketing Assignment MGN551 [pic] ENVIRONMENTAL ANALYSIS OF BHARTI AIRTEL CERTIFICATE OF AUTHENTICITY Date: 14/11/2012 TABLE OF CONTENT • Need of Study • Introduction • Financial Position ✓ Profit & Loss Statement of Airtel ✓ Balance Sheet of Airtel • Tools used For Environmental Analysis ✓ SWOT Analysis ✓ PEST Analysis ✓ Porters
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Organization 1.3 Problems of the Organization 1.4 Competition Information 1.5 S.W.O.T. Analysis of the Organization Chapter -2 Object & Methodology 2.1 Significance 2.2 Managerial usefulness of the study 2.3 Objective 2.4 Scope of the Study 2.5 Methodology Chapter – 3 Conceptual Discussions Chapter – 4 Data Analysis Chapter – 5 Findings and Recommendations Annexure Bibliography CHAPTER-1 INTRODUCTION
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ABSTRACT This study on “CUSTOMER SATISFACTION TOWARDS ONLINE BANKING “ is designed to analyze existing customers of the bank and study their satisfaction level for the online banking service of the bank. A questionnaire was designed for the study in order to assess customer satisfaction at INDIAN OVERSEAS BANK. A total of 100 employees were surveyed. Questions pertaining to safety and comfort‚ online banking facilities‚ online transactions and overall satisfaction level were formulated. The
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Internship Report Customer Satisfaction: A Study on Bank Alfalah Limited Exam Roll: 020016 Internship Report on Customer Satisfaction: A Study on Bank Alfalah Limited Prepared For: Chairman Internship Placement Committee Prepared By: Exam Roll No.: 020016 Registration No.: 18122 4th Year‚ 8th Semester Batch No.: 12th‚ BBA Program Academic Session:
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Customer Satisfaction in the Banking Industry Case Study – Barclays Bank of Kenya Ltd. Customer satisfaction is a major issue in almost all sectors. This can basically determine the success and profitability of a company as a satisfied customer would most likely to ‘spread the good word’ or would have be happy to do business again with the firm. It is an important theoretical and practical issue for market researchers and consumer researchers (Meuter et al‚ 2000). With positive results in most research
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