Job satisfaction is the very important factor in general quality of life because it is closely connected with working life. There are many definitions of job satisfaction. According to Spector (1997‚ p.2) Job satisfaction is: “simply how people feel about their jobs and different aspects of their jobs. It is the extent to which people like or dislike their jobs. It can also be considered as a global feeling about the job”. Colquitt‚ Lepine and Wesson (2009‚ p.105) defined job satisfaction as “a pleasurable
Free Feeling Emotion Employment
Investigation of online service quality of HSBC‚ with regard to customer satisfaction Case study based on HSBC Bank (UK) BY Nishar chozhivalappil 1092227422616 Dissertation submitted in fulfillment of the requirements for the degree in master of business administration at University of wales Student Name : Date : ------------------------------------------------- ABSTRACT The theoretical methodology adopted in this research study has been developed according to an existing methodology
Premium Bank Quality of service Online banking
thankful to authority of Airtel & Vodafone for providing me the information. CONTENT 1. Acknowledgement 2. Contents 3. Declaration 4. objectives of the study 5. introduction of the topic • Telecom sector in India • Airtel • Vodafone • Background • Company profile of Airtel • The magic • Comparison between marketing strategy of Bharti Airtel and Vodafone 6. Research
Premium Mobile phone Vodafone Brand
ASSIGNMENT ON FUNDAMENTAL ANLAYSIS OF BHARTI AIRTEL SUBJECT:- SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT SUBMITTED TO Dr. Hussain Yaganti SUBMITTED BY 1. Devisetty Yeswanth 2008A7PS038H 2. G Sai Kaushik 2008A2PS300H BITS PILANI HYDERABAD CAMPUS FUNDAMENTAL ANALYSIS Fundamental analysis is the examination of the underlying forces that affect the well being of the company‚ industry groups and companies. As with most analysis the goal is to develop a forecast of future price movement and profit
Premium Inflation Financial ratio Economics
The Role of Internal Marketing and E-marketing in attaining Customer Satisfaction in the Educational Industry A case study: New Century School/Private Schools Sector Traditionally‚ customer satisfaction has been viewed as the primary antecedent to loyalty given the link between satisfaction‚ repeated purchase‚ positive recommendation‚ and profitability. However‚ satisfaction as a measure of the strength of the customer–brand relationship has been criticized as too cognitive in nature‚ measuring
Premium Employment Motivation Management
Final Research Project On Impact of Shopper‚ Store and Situational Factors on Store Image‚ Satisfaction and Loyalty of Customers A Study on Westside Stores Submitted in partial fulfillment of the Post-Graduate Diploma in Management (PGDM) Programme Submitted by: Aniket Vanjre Atharva School of Business Malad- Mumbai Acknowledgment I hereby take this opportunity to thank Apeejay School of Management for providing me an opportunity to do a research project on Westside
Premium Retailing Shopping mall
Employee Involvement Programs at MOBILINK MOBILINK recognises individual differences Mobilink believes that Employees have different needs. Do not treat them all alike. Mobilink spend the time necessary to understand what is important to each employee. This will allow mobilink employee to individualize goals‚ level of involvement‚ and rewards to align with individual needs. Recognising External Factors along with Internal Factors The managers and employees at Mobilink agrees that
Premium Motivation
Beverly M. Ford Hourly Rounding: A Strategy to Improve Patient Satisfaction Scores P atient satisfaction is an important phenomenon in the health care industry. Health care organizations continually seek innovative approaches to boost patient satisfaction scores. Several studies uncovered nursing behaviors essential to patient satisfaction. Patients value the nurse-patient relationship‚ as well as time spent with them‚ continuity of care‚ trust‚ compassion‚ respect‚ safety‚ understandable
Premium Patient Hospital Nursing
perceptions of service quality and customer satisfaction (Section 1). Should sport service managers prioritize one of them? If yes‚ which and why (Section 2)? Support your arguments with sport examples. Section 1 In the current economic climate‚ affected by trade liberalisation and globalisation organisations face a highly competitive market. Due to such‚ there has been a shift from production-led philosophy to that of a customer-focused approach (Gronroos 1982). This customer-focused approach considers
Premium Marketing Quality of service Service
INDIVIDUAL REPORT Title: To investigate customer satisfaction level of the student population in regards to the school cafeteria in MDIS 1. Background In 1988‚ Kopitiam Investment Pte Lte was set up in Singapore to secure a groundbreaking bid at S$2.1 million for a prime-site food shop. Since then the company has expanded at an alarming rate. Today‚ the Kopitiam group is a leading name in the local food service management industry‚ being reputed for providing a comfortable‚ modern dining
Premium Sampling Marketing mix Pricing